Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Feedback and data analysis may include:
feedback in relation to content, ease of navigations and appropriateness/usefulness of content
statistical data in relation to usage, including;
hits
page views
visits
Offline information may include:
information available in other forms, such as;
brochures
databases
knowledge management systems
news letters
records systems
Security procedures may include:
access protocols
password protected areas

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
website and its content continues to meet the requirements of the business after maintenance changes
identification and resolution of faults, errors and/or complaints with website.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment and networked computers
documentation relating to analysis and strategies/policies for implementation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
review of authenticated documents from the workplace or training environment
demonstration of techniques in a workplace or simulated environment.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
marketing units
other information and communications technology units.