Unit of competency Outline

Date retreived
22/07/2026 7:11 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Review and maintain a website

Review and maintain a website

Unit of competency
National Code
BSBEBU401
State Code
AUL60
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
15/09/2015
Nominal Hours
60
Description
This unit describes the skills and knowledge required to undertake data analysis, review website content, and update and maintain a website.It applies to individuals who have knowledge of the relationship between a website and the core functions of an organisation. They also have working knowledge and skills to perform basic updates to website content. They may provide administrative support within an organisation or be other individuals who have been delegated this responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Review website content and use
  • 1.1 Monitor and analyse customer and user feedback in accordance with organisational timelines
  • 1.2 Analyse automatically collected website data and identify trends
  • 1.3 Make recommendations on changes to website and its content in response to feedback and data analysis, and approve changes scheduled for implementation
  • 1.4 Review cost implications of the recommended changes to determine their viability
2 Update website
  • 2.1 Replace superseded and inaccurate information with current information and add additional material in accordance with organisational requirements
  • 2.2 Follow protocols for ensuring the accuracy and authenticity of information
  • 2.3 Remove services no longer available or required and add new ones in accordance with organisational requirements
  • 2.4 Check offline information against that posted on the website and rectify any discrepancies in accordance with organisational timelines
  • 2.5 Follow security procedures for updating the website
3 Carry out non-technical site maintenance
  • 3.1 Analyse user feedback to confirm website faults are not user issues
  • 3.2 Rectify faults and make improvements to website in response to user feedback approved by the organisation
  • 3.3 Add new web pages and/or active links and remove redundant pages and links in accordance with organisational requirements
  • 3.4 Make website changes in response to changes in marketing strategy, in accordance with organisational requirements and consideration of cost benefits
No information
No information
Replaces
State Code National Code Title Type
D0675 BSBEBU401A Review and maintain a website Unit of competency
Replaced By
State Code National Code Title Type
OCD95 BSBTEC405 Review and maintain organisation's digital presence Unit of competency
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