Qualification Outline
22/07/2026 7:32 AM AWST
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Certificate III in Information, Digital Media and Technology
Certificate III in Information, Digital Media and Technology
ICA30111
D556
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 07/11/2013 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.
Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.
Job roles
Possible job titles relevant to this qualification include:
help desk officer
help desk assistant
ICT operations support
ICT user support
PC support
technical support.
Schedule
Packaging Rules
Total number of units = seventeen (17)- six (6) core units plus
- eleven (11) elective units
The elective units consist of:
- five (5) units from one of the following specialist elective groups:
- Group A Applications
- Group B Network administration
- Group C Support
- Group D Web technologies
- Group E Multimedia
- up to six (6) from any of the specialist elective groups below or from Group F general elective units
- up to three (3) from elsewhere in ICA11 or any other Training Package or accredited course at Certificate III or IV level.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Pathways
| State Code | Title |
|---|---|
| CT84 | Network Administration |
| CT85 | Multimedia |
| CT86 | Applications and Web Technologies |
1. Core Units
All six (6) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D7855 | ICAICT301A | Create user documentation | 20 | Unit of competency |
| D1022 | BSBSUS301A | Implement and monitor environmentally sustainable work practices | 40 | Unit of competency |
| D7856 | ICAICT302A | Install and optimise operating system software | 20 | Unit of competency |
| WE721 | BSBWHS304A | Participate effectively in WHS communication and consultation processes | 30 | Unit of competency |
| D8057 | ICASAS301A | Run standard diagnostic tests | 15 | Unit of competency |
| D7844 | ICAICT202A | Work and communicate effectively in an IT environment | 30 | Unit of competency |
2. Group A Applications Specialist Elective Units
All five (5) units to be completed when choosing the Group A Specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D7861 | ICAICT307A | Customise packaged software applications for clients | 40 | Unit of competency |
| D7871 | ICAICT409A | Develop macros and templates for clients using standard products | 55 | Unit of competency |
| D7858 | ICAICT304A | Implement system software changes | 15 | Unit of competency |
| D7845 | ICAICT203A | Operate application software packages | 60 | Unit of competency |
| D7862 | ICAICT308A | Use advanced features of computer applications | 35 | Unit of competency |
3. Group B Network Administration Specialist Units
All five (5) units to be completed when choosing the Group B Specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D7934 | ICANWK304A | Administer network peripherals | 20 | Unit of competency |
| D7932 | ICANWK302A | Identify and resolve network problems | 30 | Unit of competency |
| D7935 | ICANWK305A | Install and manage network protocols | 30 | Unit of competency |
| D8062 | ICASAS307A | Install, configure and secure a small office home office network | 50 | Unit of competency |
| D7931 | ICANWK301A | Provide network systems administration | 20 | Unit of competency |
4. Group C Support Specialist Units
All five (5) units to be completed when choosing the Group C Specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8058 | ICASAS303A | Care for computer hardware | 20 | Unit of competency |
| D7857 | ICAICT303A | Connect internal hardware components | 30 | Unit of competency |
| D8061 | ICASAS306A | Maintain equipment and software | 25 | Unit of competency |
| D8059 | ICASAS304A | Provide basic system administration | 25 | Unit of competency |
| D8060 | ICASAS305A | Provide IT advice to clients | 35 | Unit of competency |
5. Group D Web Technologies Specialist Units
All five (5) units to be completed when choosing the Group D Specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8122 | ICAWEB302A | Build simple websites using commercial programs | 50 | Unit of competency |
| D8121 | ICAWEB301A | Create a simple markup language document | 30 | Unit of competency |
| D8123 | ICAWEB303A | Produce digital images for the web | 30 | Unit of competency |
| D0675 | BSBEBU401A | Review and maintain a website | 60 | Unit of competency |
| D8120 | ICAWEB201A | Use social media tools for collaboration and engagement | 20 | Unit of competency |
6. Group E Multimedia Specialist Units
All five (5) units to be completed when choosing the Group E Specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D7786 | ICAGAM301A | Apply simple modelling techniques | 50 | Unit of competency |
| D1064 | CUFANM301A | Create 2D digital animations | 60 | Unit of competency |
| D1065 | CUFANM302A | Create 3D digital animations | 75 | Unit of competency |
| D7787 | ICAGAM302A | Design and apply simple textures to digital art | 50 | Unit of competency |
| D7788 | ICAGAM303A | Review and apply the principles of animation | 60 | Unit of competency |
7. Group F General Elective Units
Up to seven (7) units may be chosen from Group F.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C858 | ICA30105 | Certificate III in Information Technology | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB0 | ICT30115 | Certificate III in Information, Digital Media and Technology | Qualification |
VET Info Notes
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships