Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Advanced features may include:
conditional formatting
cross-referencing
form controls
forms
formulas
graphics
hyperlinks
macros
mail merge
master documents
names
object linking and embedding (OLE)
ranges
sections
styles
tables
templates
validation.
Applications may include:
commercial software applications and organisation-specific software:
communication packages
database
graphic
presentation functionalities
spreadsheet
word-processing
presentation applications contained in:
Claris Works
Lotus Suite
Microsoft Office
Star Office
other similar applications.
Objects may include:
buttons
checkboxes
drop-down lists
option buttons
text boxes.
System may include:
application
business
computers
financial system
information system
management system
network
software.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
use at least three computer applications employing advanced features and import and export capacities for efficiency and productivity purposes
solve routine problems using support resources.
Context of and specific resources for assessment
Assessment must ensure access to:
site where advanced features of computer applications may be used
computer applications currently used in industry
documents or information containing data suitable to demonstrate advanced features of computer applications
support resources, including online, manuals and training booklets
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of:
support resources, including online, manuals and training booklets
advanced features of a number of computer applications
direct observation of candidate:
manipulating data between applications
creating and employing objects, macros and templates.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.