Qualification Outline
22/07/2026 6:21 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Holiday Parks and Resorts
Diploma of Holiday Parks and Resorts
SIT50412
J453
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 30/07/2013 | Current | Approved |
Description
This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate holiday park operations or marketing and product development activities. They operate independently, have responsibility for others and make a range of operational business decisions.
Job roles
This qualification provides a pathway to work as a business manager or owner-operator of a holiday park or resort.
Possible job titles include:
manager
operations manager
park manager.
Schedule
Packaging Rules
ENTRY REQUIREMENTSEntry to SIT50412 Diploma of Holiday Parks and Resorts is open to individuals who are able to demonstrate holiday parks and resorts industry knowledge, customer service and operational skills. The individual must either:
9) Be formally assessed through a training program or recognition process, against one of the unit clusters below:
- Front office
- Grounds maintenance
- Housekeeping
OR
10) Have relevant holiday parks and resorts industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.
PACKAGING RULES
Seventeen (17) units must be completed:
- ten (10) core units
- seven (7) elective units, consisting of:
- four (4) units from the elective units listed in the qualification oultine
- three (3) units from the elective units listed in the qualification oultine, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All ten (10) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF803 | SITXMGT501 | Establish and conduct business relationships | 60 | Unit of competency |
| WF814 | SITXWHS401 | Implement and monitor work health and safety practices | 30 | Unit of competency |
| WF774 | SITXFIN401 | Interpret financial information | 20 | Unit of competency |
| WF786 | SITXHRM402 | Lead and manage people | 60 | Unit of competency |
| WF751 | SITXCOM401 | Manage conflict | 20 | Unit of competency |
| WF775 | SITXFIN402 | Manage finances within a budget | 30 | Unit of competency |
| WF746 | SITXCCS501 | Manage quality customer service | 60 | Unit of competency |
| WF802 | SITXMGT401 | Monitor work operations | 40 | Unit of competency |
| WF776 | SITXFIN501 | Prepare and monitor budgets | 50 | Unit of competency |
| D1056 | BSBWRT401A | Write complex documents | 50 | Unit of competency |
2. Elective Units
At least four (4) must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W732 | SIT50409 | Diploma of Holiday Parks and Resorts | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZV3 | SIT50216 | Diploma of Holiday Park and Resort Management | Qualification |
VET Info Notes
Entry Requirements
Entry to SIT50412 Diploma of Holiday Parks and Resorts is open to individuals who are able to demonstrate holiday parks and resorts industry knowledge, customer service and operational skills. The individual must either:
Be formally assessed through a training program or recognition process, against one of the unit clusters below.
OR
Have relevant holiday parks and resorts industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.
The unit clusters for different pathways are as follows:
Front office pathway
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR202A Organise and complete daily work activities
SITHACS303 Provide accommodation reception services
SITTIND202 Source and use information on the holiday park and resort industry
SITTTSL305 Process reservations
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXWHS101 Participate in safe work practices
SITXWHS301 Identify hazards, assess and control safety risks
Grounds maintenance pathway
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR202A Organise and complete daily work activities
RIISAM204B Operate small plant and equipment
SIFCBGM001 Provide general grounds care
SIFCBGM002 Maintain property and structures
SITTIND202 Source and use information on the holiday park and resort industry
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXWHS101 Participate in safe work practices
SITXWHS301 Identify hazards, assess and control safety risks
Housekeeping pathway
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR202A Organise and complete daily work activities
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITTIND202 Source and use information on the holiday park and resort industry
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXWHS101 Participate in safe work practices
SITXWHS301 Identify hazards, assess and control safety risks
Traineeships and Apprenticeships