Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Presentation strategies may involve:
case studies
demonstration
discussion
group and/or pair work
oral presentations
questioning
simulations and role-play
Presentation format and delivery methods may include:
advertising copy
audio
direct marketing copy
individual presentation
public relations copy
scripts
storyboards
team presentation
verbal presentation
video
visuals
Characteristics may include:
age
cultural and language background
educational background or general knowledge
gender
language, literacy and numeracy needs
physical ability
previous experience with the topic
Presentation aids and materials may include:
computer simulations and presentations
diagrams, charts and posters
models
overhead projector
paper-based materials
video and audio recordings
whiteboard
Presentation techniques may include:
animation
comparative advertising
live action
music
signature elements such as:
slogans
logotypes
packaging
sound effects
use of a guest speaker
use of black and white
use of colour
use of humour
Techniques to evaluate presentation effectiveness may include:
action research
critical friends
focus group interviews
one-on-one interviews with participants and other personnel involve in the presentation
written feedback provided by participants

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
preparation, delivery and evaluation of the effectiveness of at least two presentations related to the candidate's occupation or area of interest
knowledge of the principles of effective communication.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment, documentation and resources.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
demonstration of preparation, delivery and evaluation of a presentation
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of presentations
review of selected presentation aids, materials and techniques
review of briefing provided for others involved in the presentation
evaluation of techniques implemented to review the effectiveness of the presentation.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other general administration units.