Qualification Outline

Date retreived
22/07/2026 6:38 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Travel

Certificate III in Travel

Qualification
National Code:
SIT31312
State Code:
J441
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0807 - Tourism
Original TGA Release Date
11/10/2013
Approved Date
06/06/2013
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
740
Duration
1 Semester
Current Release Number
3.00
Current Release Date
11/10/2013
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
3.00 11/10/2013 Current Approved
Description

This qualification reflects the role of individuals who use a range of well-developed retail travel or outbound wholesale sales and operational skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

Job roles
This qualification provides a pathway to work in the retail travel or outbound wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales.

Work could be undertaken in an office, retail shopfront or mobile environment.

Possible job titles include:
call centre sales agent
corporate consultant
cruise consultant
domestic travel consultant
incentive coordinator
international travel consultant
leisure consultant
mobile travel consultant
online consultant
operations consultant
reservations sales agent
wholesale consultant.

Schedule
Packaging Rules
Seventeen (17) units must be completed:
- fourteen (14) core units
- three (3) elective units, consisting of:
- one (1) unit from the elective units listed in the qualification outline
- two (2) units from the elective units list, or elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units

All fourteen (14) units must be completed.

State Code National Code Title Hours Type
WF719 SITTTSL202 Access and interpret product information 55 Unit of competency
WF725 SITTTSL306 Book supplier services 25 Unit of competency
WF729 SITTTSL310 Construct normal international airfares 40 Unit of competency
WF730 SITTTSL311 Construct promotional international airfares 40 Unit of competency
WF812 SITXWHS101 Participate in safe work practices 15 Unit of competency
WF723 SITTTSL304 Prepare quotations 20 Unit of competency
WF726 SITTTSL307 Process travel-related documentation 15 Unit of competency
WF721 SITTTSL302 Provide advice on Australian destinations 85 Unit of competency
WF720 SITTTSL301 Provide advice on international destinations 85 Unit of competency
WF744 SITXCCS303 Provide service to customers 25 Unit of competency
WF722 SITTTSL303 Sell tourism products and services 40 Unit of competency
WF748 SITXCOM201 Show social and cultural sensitivity 20 Unit of competency
WF700 SITTIND201 Source and use information on the tourism and travel industry 25 Unit of competency
WF727 SITTTSL308 Use a computerised reservations or operations system 120 Unit of competency
2. Elective Units

At least one (1) unit must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
WF732 SITTTSL313 Administer billing and settlement plan 12 Unit of competency
D0966 BSBREL402A Build client relationships and business networks 30 Unit of competency
WF784 SITXHRM301 Coach others in job skills 30 Unit of competency
D0629 BSBCMM201A Communicate in the workplace 30 Unit of competency
D0788 BSBITU305A Conduct online transactions 20 Unit of competency
WF731 SITTTSL312 Construct advanced international airfares 40 Unit of competency
D0757 BSBINN201A Contribute to workplace innovation 20 Unit of competency
D0784 BSBITU301A Create and use databases 20 Unit of competency
WB898 BSBITU302B Create electronic presentations 20 Unit of competency
D0789 BSBITU306A Design and produce business documents 60 Unit of competency
D0774 BSBITA401A Design databases 30 Unit of competency
WF813 SITXWHS301 Identify hazards, assess and control safety risks 15 Unit of competency
D0701 BSBFIA301A Maintain financial records 60 Unit of competency
D0631 BSBCMM401A Make a presentation 30 Unit of competency
D1021 BSBSUS201A Participate in environmentally sustainable work practices 10 Unit of competency
D0703 BSBFIA303A Process accounts payable and receivable 40 Unit of competency
WF773 SITXFIN201 Process financial transactions 30 Unit of competency
WF724 SITTTSL305 Process reservations 20 Unit of competency
D0791 BSBITU309A Produce desktop published documents 50 Unit of competency
D0758 BSBINN301A Promote innovation in a team environment 30 Unit of competency
WG924 SITTTSL314 Provide specialist advice on cruises 25 Unit of competency
D0675 BSBEBU401A Review and maintain a website 60 Unit of competency
WF728 SITTTSL309 Source airfares for domestic flights 35 Unit of competency
D1027 BSBWOR204A Use business technology 30 Unit of competency
Replaces
State Code National Code Title Type
J048 SIT30212 Certificate III in Travel Qualification
Replaced By
State Code National Code Title Type
AZW6 SIT30216 Certificate III in Travel Qualification
VET Info Notes
Equivalent to SIT30212
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR07950) TRAVEL SALES Traineeship