Qualification Outline
22/07/2026 8:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Personal Injury Management
Diploma of Personal Injury Management
FNS50110
S717
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 18/07/2013 | Current | Approved |
Description
This qualification reflects job roles requiring well-developed skills and a broad knowledge base in a wide variety of leadership contexts in the personal injury management sector. It will involve leadership and guidance to others with some responsibility for the personal injury management work outcomes of others. Possible work functions may include:
managing case claims within a large organisation
managing an underwriting group
supervising claims agents
assessing risk within complex proposals or claims
coordinating complex case claims
managing a claims team
analysing complex claims and providing relevant advice
negotiating and resolving disputes
managing multiple teams
monitoring and controlling within an organisation policy and procedures
Schedule
Packaging Rules
12 units must be achieved:4 core units
plus 8 elective units
4 elective units must be selected from the elective units listed below.
Up to 4 electives may be selected from units aligned to Diploma qualifications in the FNS10 Financial Services or another endorsed Training Package or accredited course.
A maximum of 2 electives may be selected from units aligned to Certificate IV qualifications in the FNS10 Financial Services or another endorsed Training Package or accredited course.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the FNS10 Financial Services or BSB07 Business Services Training Packages.
Core units of competency:
FNSFMK505A Comply with financial services legislation and industry codes of practice
FNSCUS503A Review business performance
FNSORG504A Monitor and supervise work practices to meet financial services regulatory requirements
FNSRSK502A Assess risks
Elective units of competency:
BSBCMM401A Make a presentation
BSBGOV403A Analyse financial reports and budgets
BSBSUS501A Develop workplace policy and procedures for sustainability
FNSCUS401A Participate in negotiations
FNSISV501A Issue contracts of insurance covering non-routine and complex situations
FNSISV506A Investigate claims
FNSISV508A Review and advise on claims costs, policies and procedures
FNSISV509A Analyse financial, medical and psychological claims assessment
FNSPIM406A Develop and maintain knowledge of personal injury management insurance
FNSPIM411A Manage personal injury case loads
FNSPIM501A Develop a return to work, health strategy
FNSPIM502A Facilitate workplace assessment with stakeholders for personal injury cases
MSAPMSUP390A Use structured problem solving tools
PSPGOV516A Develop and use emotional intelligence
TAEDEL402APlan, organise and facilitate learning in the workplace
NOTE Certain elective units may be required to progress to membership of relevant professional organisations. Learners should establish such requirements where they apply in order to make appropriate choices.
1. Core Units
Four (4) core units to be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4312 | FNSRSK502A | Assess risks | 40 | Unit of competency |
| D4127 | FNSFMK505A | Comply with financial services legislation and industry codes of practice | 40 | Unit of competency |
| D4265 | FNSORG504A | Monitor and supervise work practices to meet financial services regulatory requirements | 60 | Unit of competency |
| D4097 | FNSCUS503A | Review business performance | 50 | Unit of competency |
2. Elective Units
At least four (4) and up to eight (8) units to be chosen from the elective units list.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D120 | FNS51407 | Diploma of Personal Injury Management (Workers Compensation) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVX3 | FNS50115 | Diploma of Personal Injury Management | Qualification |
No information
Entry Requirements
Not applicable.
Traineeships and Apprenticeships