Qualification Outline

Date retreived
22/07/2026 6:23 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Personal Injury Management

Diploma of Personal Injury Management

Qualification
National Code:
FNS50115
State Code:
AVX3
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
25/03/2015
Approved Date
16/09/2015
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
595
Duration
2 Semesters
Current Release Number
2.00
Current Release Date
22/04/2015
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
2.00 22/04/2015 Current Approved
1.00 25/03/2015 Replaced Approved
Description

This qualification reflects job roles requiring well-developed skills and a broad knowledge base in a wide variety of leadership contexts in the personal injury management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance and leadership to others. The qualification allows for specialisation in advanced case management or disability insurance.

Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = twelve (12)
- three (3) core units plus
- nine (9) elective units

The elective units consist of:
- up to nine (9) from the electives below
- up to three (3) may be from a Certificate IV, Diploma or Advanced Diploma in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the Financial Services or Business Services Training Packages.
1. Core Units

All three (3) units must be completed.

State Code National Code Title Hours Type
AUR11 FNSFMK505 Comply with financial services regulation and industry codes of practice 40 Unit of competency
AUQ83 FNSCUS503 Review business performance 50 Unit of competency
AUS94 FNSRSK501 Undertake risk identification 40 Unit of competency
2. Elective Units

Up to nine (9) units may be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUK48 BSBGOV403 Analyse financial reports and budgets 50 Unit of competency
AUS34 FNSISV509 Analyse financial, medical and psychological claims assessments 60 Unit of competency
AUR82 FNSINC401 Apply principles of professional practice to work in the financial services industry 20 Unit of competency
AUS85 FNSRSK502 Assess risks 40 Unit of competency
D2409 CHCDIS411A Communicate using augmentative and alternative communication strategies 50 Unit of competency
D2296 CHCCM501A Coordinate complex case requirements 50 Unit of competency
D2412 CHCDIS511A Coordinate services for people with disabilities 65 Unit of competency
AUS58 FNSPIM501 Develop a return to work or injury management strategy 80 Unit of competency
AUS47 FNSPIM406 Develop and maintain knowledge of personal injury management insurance 35 Unit of competency
C8046 PSPGOV516A Develop and use emotional intelligence 40 Unit of competency
AUI86 BSBSUS501 Develop workplace policy and procedures for sustainability 50 Unit of competency
AUS76 FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases 60 Unit of competency
AUS29 FNSISV506 Investigate insurance claims 60 Unit of competency
AUR99 FNSISV501 Issue contracts of insurance covering non-routine and complex situations 50 Unit of competency
AUI26 BSBLDR502 Lead and manage effective workplace relationships 45 Unit of competency
AUI59 BSBCMM401 Make a presentation 30 Unit of competency
AUS74 FNSPIM504 Manage impairment benefit claims 55 Unit of competency
AUI44 BSBMGT502 Manage people performance 50 Unit of competency
AUS67 FNSPIM415 Manage personal injury case loads 55 Unit of competency
AUM47 BSBCUS501 Manage quality customer service 50 Unit of competency
AUS32 FNSORG504 Monitor and supervise work practices to meet financial services regulatory requirements 60 Unit of competency
AUQ76 FNSCUS401 Participate in negotiations 20 Unit of competency
AUS54 FNSPIM401 Plan and implement rehabilitation and return to work and health strategies 100 Unit of competency
WA872 TAEDEL402A Plan, organise and facilitate learning in the workplace 25 Unit of competency
WC827 CHCCM504D Promote high quality case management 85 Unit of competency
C8041 PSPGOV511A Provide leadership 50 Unit of competency
C8025 PSPGOV415A Provide workplace coaching 40 Unit of competency
AUS61 FNSPIM503 Represent personal injury management agent or insurer at conciliation and review hearings 45 Unit of competency
AUS19 FNSISV508 Review and advise on claims costs, policies and procedures 60 Unit of competency
WC872 CHCCSL507B Support clients in decision-making processes 50 Unit of competency
D2577 CHCICS410A Support relationships with carers and families 40 Unit of competency
AUS60 FNSPIM505 Use medical knowledge in the management of personal injury claims 35 Unit of competency
W8303 MSAPMSUP390A Use structured problem solving tools 40 Unit of competency
D2377 CHCCW503A Work intensively with clients 75 Unit of competency
AUS44 FNSPIM303 Work within the personal injury management sector 35 Unit of competency
Replaces
State Code National Code Title Type
S717 FNS50110 Diploma of Personal Injury Management Qualification
Replaced By
State Code National Code Title Type
AZH8 FNS51915 Diploma of Personal Injury and Disability Insurance Management Qualification
No information
Entry Requirements

Nil.

Traineeships and Apprenticeships
No information