Qualification Outline

Date retreived
22/07/2026 6:24 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Personal Injury and Disability Insurance Management

Diploma of Personal Injury and Disability Insurance Management

Qualification
National Code:
FNS51915
State Code:
AZH8
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
14/01/2016
Approved Date
12/05/2016
Stream of Study
Subsequent to Initial Vocational (4000)
VET Act Classifier
C
Nominal Hours
570
Duration
2 Semesters
Current Release Number
3.00
Current Release Date
13/02/2018
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
3.00 13/02/2018 Current Approved
2.00 12/09/2016 Replaced Approved
1.00 14/01/2016 Replaced Approved
Description

This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of leadership contexts in the personal injury management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance and leadership to others. The qualification allows for specialisation in advanced case management, advanced return to work, disability insurance and workplace injury insurance management.

Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = twelve (12)
- three (3) core units plus
- nine (9) elective units

The elective units consist of:
- up to nine (9) from the electives in Group A, B, C, D or E below
- up to three (3) may be from a Certificate IV, Diploma or Advanced Diploma in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the Financial Services or Business Services Training Packages.
1. Core Units

All three (3) units must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWF18 FNSPIM509 Comply with regulatory frameworks 55 Unit of competency
AUQ83 FNSCUS503 Review business performance 50 Unit of competency
AUS94 FNSRSK501 Undertake risk identification 40 Unit of competency
2. Group A - Advanced Case Management Elective Units

Up to nine (9) units may be selected from Groups A, B, C, D or E.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUS85 FNSRSK502 Assess risks 40 Unit of competency
AVC24 CHCCSM004 Coordinate complex case requirements 50 Unit of competency
AUS58 FNSPIM501 Develop a return to work or injury management strategy 80 Unit of competency
AVC22 CHCCSM006 Provide case management supervision 85 Unit of competency
3. Group B - Advanced Return to Work Elective Units

Up to nine (9) units may be selected from Groups A, B, C, D or E.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWF21 FNSPIM508 Evaluate and improve return to work programs 35 Unit of competency
AWF20 FNSPIM507 Manage complex return to work cases 35 Unit of competency
AUS54 FNSPIM401 Plan and implement rehabilitation and return to work and health strategies 100 Unit of competency
AWF22 FNSPIM506 Promote the health benefits of returning to work 25 Unit of competency
4. Group C - Disability Insurance

Up to nine (9) units may be selected from Groups A, B, C, D or E.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUR06 FNSFLT501 Assist customers to budget and manage own finances 40 Unit of competency
AVC16 CHCDIS004 Communicate using augmentative and alternative communication strategies 50 Unit of competency
AWF16 FNSPIM511 Facilitate the setting and achievement of goals 70 Unit of competency
AWF19 FNSPIM510 Implement informed decision-making 45 Unit of competency
5. Group D - Workplace Injury Insurance Management

Up to nine (9) units may be selected from Groups A, B, C, D or E.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUS76 FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases 60 Unit of competency
AUS29 FNSISV506 Investigate insurance claims 60 Unit of competency
AUS74 FNSPIM504 Manage impairment benefit claims 55 Unit of competency
AUS60 FNSPIM505 Use medical knowledge in the management of personal injury claims 35 Unit of competency
6. Group E - General Elective Units

Up to nine (9) units may be selected from Groups A, B, C, D or E.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUK48 BSBGOV403 Analyse financial reports and budgets 50 Unit of competency
AUS34 FNSISV509 Analyse financial, medical and psychological claims assessments 60 Unit of competency
BBH69 FNSINC504 Apply ethical frameworks and principles to make and act upon decisions 35 Unit of competency
AUR82 FNSINC401 Apply principles of professional practice to work in the financial services industry 20 Unit of competency
AUS47 FNSPIM406 Develop and maintain knowledge of personal injury management insurance 35 Unit of competency
AUI86 BSBSUS501 Develop workplace policy and procedures for sustainability 50 Unit of competency
BBH97 FNSINC503 Identify situations requiring complex ethical decision making 35 Unit of competency
AUR99 FNSISV501 Issue contracts of insurance covering non-routine and complex situations 50 Unit of competency
AUI26 BSBLDR502 Lead and manage effective workplace relationships 45 Unit of competency
AUI59 BSBCMM401 Make a presentation 30 Unit of competency
AUI44 BSBMGT502 Manage people performance 50 Unit of competency
AUS67 FNSPIM415 Manage personal injury case loads 55 Unit of competency
AUM47 BSBCUS501 Manage quality customer service 50 Unit of competency
AUS32 FNSORG504 Monitor and supervise work practices to meet financial services regulatory requirements 60 Unit of competency
AUQ76 FNSCUS401 Participate in negotiations 20 Unit of competency
AWY84 TAEDEL402 Plan, organise and facilitate learning in the workplace 25 Unit of competency
AWV49 PSPGEN053 Provide leadership 50 Unit of competency
AWV66 PSPGEN036 Provide workplace coaching 40 Unit of competency
AUS61 FNSPIM503 Represent personal injury management agent or insurer at conciliation and review hearings 45 Unit of competency
AUS19 FNSISV508 Review and advise on claims costs, policies and procedures 60 Unit of competency
AVC54 CHCCCS025 Support relationships with carers and families 40 Unit of competency
AWC19 MSMSUP390 Use structured problem-solving tools 40 Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
AUS36 FNSISV512 Work with legal teams to resolve complex claims 80 Unit of competency
AUS44 FNSPIM303 Work within the personal injury management sector 35 Unit of competency
Replaces
State Code National Code Title Type
AVX3 FNS50115 Diploma of Personal Injury Management Qualification
Replaced By
State Code National Code Title Type
BGN6 FNS51920 Diploma of Personal Injury and Disability Insurance Management Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information