Unit of competency Outline
Date retreived
22/07/2026 4:35 PM AWST
22/07/2026 4:35 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Participate in negotiations
Participate in negotiations
Unit of competency
National Code
FNSCUS401
FNSCUS401
State Code
AUQ76
AUQ76
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
120301 - Social And Interpersonal Skills Programmes
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to take part in negotiations as an individual or member of a team, plan and prepare, and apply effective negotiating techniques to finalise an agreement.It applies to individuals who may use a range of specialised techniques in job roles across all sectors of the financial services industry.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan negotiation
- 1.1 Clarify purpose of negotiation, including content and desired outcomes
- 1.2 Select approach to take based on analysis of strength and weakness of position, and most appropriate negotiating style
- 1.3 Identify consequences of not reaching agreement and determine other alternatives
- 1.4 Collect, analyse and organise all information relevant to negotiation
2. Conduct negotiation
- 2.1 Use effective presentation skills, speaking, listening and questioning techniques to put forward a strong argument to other parties
- 2.2 Conduct negotiation in a professional manner, including showing respect for those with whom negotiations are conducted
- 2.3 Use effective techniques for dealing with conflict and breaking deadlocks, where required
- 2.4 Confirm final position, ensuring agreement and understanding by all parties
3. Finalise negotiation
- 3.1 Accurately document agreement including timelines for agreements to be implemented, if appropriate
- 3.2 Evaluate outcome of negotiation and decide if further action is required
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D4093 | FNSCUS401A | Participate in negotiations | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OED04 | FNSCUS411 | Participate in negotiations | Unit of competency |