Unit of competency Outline

Date retreived
22/07/2026 1:43 PM AWST

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Participate in negotiations

Participate in negotiations

Unit of competency
National Code
FNSCUS411
State Code
OED04
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
15/06/2022
View on TGA
State Implementation and Classification
Approved Date
07/12/2022
Field of Education
120301 - Social And Interpersonal Skills Programmes
Original Release Date
07/12/2022
Nominal Hours
20
Description
This unit describes the skills and knowledge required to take part in negotiations as an individual or member of a team, including planning, preparing, and applying effective negotiating techniques to finalise an agreement.The unit applies to individuals who may use a range of specialised techniques in job roles across a variety of sectors and industries.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan negotiation
  • 1.1 Clarify purpose, content, and desired outcomes of negotiation
  • 1.2 Select approach to take based on analysis of strength and weakness of position, and most appropriate negotiating style
  • 1.3 Identify consequences of not reaching agreement and determine other alternatives
  • 1.4 Collect, analyse and organise information relevant to negotiation
2. Conduct negotiation
  • 2.1 Put forward a strong argument to other parties using effective presentation skills, speaking, listening and questioning techniques
  • 2.2 Negotiate in a professional manner, showing respect for those with whom negotiations are conducted
  • 2.3 Use effective techniques for dealing with conflict and breaking deadlocks, where required
  • 2.4 Confirm final position, ensuring agreement and understanding by all parties
3. Finalise negotiation
  • 3.1 Document agreement according to organisational policies and procedures with timelines for agreements to be implemented, if appropriate
  • 3.2 Evaluate outcome of negotiation and decide if further action is required
No information
No information
Replaces
State Code National Code Title Type
AUQ76 FNSCUS401 Participate in negotiations Unit of competency