Qualification Outline

Date retreived
22/07/2026 6:22 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Insurance Broking

Certificate IV in Insurance Broking

Qualification
National Code:
FNS41720
State Code:
BFX3
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
04/11/2020
Approved Date
22/04/2021
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
450
Duration
1 Semester
Current Release Number
4.00
Current Release Date
23/09/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
4.00 23/09/2022 Current Approved
3.00 15/06/2022 Replaced Approved
2.00 02/02/2021 Replaced Approved
1.00 04/11/2020 Replaced Approved
Description

This qualification reflects the role of insurance brokers who provide advice on retail products and services to retail insurance clients. They may also have a role in providing specialist advice and managerial activities. Individuals in these roles apply specialist skills and knowledge to work autonomously and exercise judgement in completing routine and non-routine activities and to analyse and evaluate information from a variety of relevant sources.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.

Schedule
Packaging Rules
Total number of units = twelve (12)
- eight (8) core units plus
- four (4) elective units, of which:
- at least two (2) must be from the elective units listed below
- the remaining units may be from this qualification or any currently endorsed Certificate III or above training package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units

All eight (8) units must be completed.

State Code National Code Title Hours Type
OCZ44 FNSINC412 Apply and maintain knowledge of financial products and services 40 Unit of competency
OCI68 FNSIBK416 Deliver insurance broking services 45 Unit of competency
OCI69 FNSIBK412 Implement new and renewed insurance program for insurance broking clients 35 Unit of competency
OCI22 FNSIBK415 Meet compliance requirements relating to insurance broking 35 Unit of competency
OCI09 FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients 35 Unit of competency
OCI20 FNSIBK414 Provide a claims service to insurance broking clients 30 Unit of competency
OCI66 FNSASIC314 Provide Tier 2 general advice in general insurance 45 Unit of competency
OCI16 FNSASIC315 Provide Tier 2 personal advice in general insurance 45 Unit of competency
2. Elective Units

At least two (2) units must be chosen from the elective units listed below. Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUX01 FNSISV405 Analyse insurance claims 60 Unit of competency
OCZ57 FNSPIM314 Assess and determine initial entitlements for personal injury claims 55 Unit of competency
OBR65 FNSRSK512 Assess risks 45 Unit of competency
OBB06 BSBWHS414 Contribute to WHS risk management 40 Unit of competency
OCF10 BSBOPS402 Coordinate business operational plans 35 Unit of competency
OCE46 BSBLDR411 Demonstrate leadership in the workplace 45 Unit of competency
AUS47 FNSPIM406 Develop and maintain knowledge of personal injury management insurance 35 Unit of competency
OCF00 BSBPEF402 Develop personal work priorities 35 Unit of competency
OCZ36 FNSPIM423 Educate clients on personal injury management issues 100 Unit of competency
OCE82 BSBOPS404 Implement customer service strategies 35 Unit of competency
OCF94 BSBLDR414 Lead team effectiveness 45 Unit of competency
ODK10 FNSPIM419 Maintain relationships with personal injury clients 25 Unit of competency
OCG20 BSBCMM411 Make presentations 30 Unit of competency
OCI53 FNSISV408 Manage handling and settlement of routine insurance claims for retail clients 45 Unit of competency
OCE37 BSBOPS505 Manage organisational customer service 35 Unit of competency
OED04 FNSCUS411 Participate in negotiations 20 Unit of competency
OCF15 BSBOPS305 Process customer complaints 40 Unit of competency
AUR36 FNSIBK401 Research, analyse and report information in insurance broking 35 Unit of competency
OCZ65 FNSISV413 Survey potential risk exposure 100 Unit of competency
OCZ06 FNSPIM313 Work within the personal injury management sector 35 Unit of competency
Replaces
State Code National Code Title Type
AWG0 FNS41715 Certificate IV in Insurance Broking Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information