Unit of competency Outline

Date retreived
23/07/2026 12:23 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work within the personal injury management sector

Work within the personal injury management sector

Unit of competency
National Code
FNSPIM313
State Code
OCZ06
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
02/02/2021
View on TGA
State Implementation and Classification
Approved Date
22/04/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
22/04/2021
Nominal Hours
35
Description
This unit describes the skills and knowledge required to apply organisational procedures, guidelines, policies and industry standards to day-to-day work in the personal injury management sector.The unit applies to those who develop and apply specialised knowledge of the personal injury management sector, services and organisation to undertake a broad range of tasks.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Notes
Elements and Performance Criteria
1. Demonstrate knowledge of the personal injury sector
  • 1.1 Outline the personal injury management process and the roles and responsibilities of stakeholders
  • 1.2 Research the roles and functions of personal injury management authorities and organisations in Australia required for own role
  • 1.3 Demonstrate knowledge of different scheme types and benefit models in Australia in discussions with stakeholders
  • 1.4 Identify and explain personal injury operations and assistance available from personal injury management authorities
  • 1.5 Identify and explain appropriate dispute resolution processes within the personal injury sector to stakeholders
2. Access information
  • 2.1 Identify applicable codes of practice, legislative and regulatory requirements for personal injury management
  • 2.2 Apply knowledge of applicable personal injury and rehabilitation codes of practice, legislative and regulatory requirements when working with stakeholders
3. Outline potential impacts of an injury
  • 3.1 Identify applicable terminology used to cover different types of injuries suffered by workers
  • 3.2 Determine impacts of an injury on a person’s wellness, work situation and social engagement with members of the community
  • 3.3 Identify and coordinate access to specialist services for stakeholders within the personal injury sector as required
4. Undertake consultation with stakeholders
  • 4.1 Support the consultation process by providing verbal and written communication to stakeholders within required timeframes
  • 4.2 Follow organisational policies and procedures, and legislative and regulatory requirements for consulting and negotiating with stakeholders
  • 4.3 Maintain participative communications with internal and external stakeholders
No information
No information
Replaces
State Code National Code Title Type
AUS44 FNSPIM303 Work within the personal injury management sector Unit of competency