Qualification Outline
22/07/2026 9:37 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Financial Services
Certificate IV in Financial Services
FNS41820
BFF4
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 15/06/2022 | Current | Approved |
| 1.00 | 01/07/2020 | Replaced | Approved |
Description
This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended for individuals with job roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Schedule
Packaging Rules
Total number of units = thirteen (13)- one (1) core unit plus
- twelve (12) elective units, of which:
- at least eight (8) must be from Group A General financial services and/or Group B mortgage lending
- the remaining units may be from any elective group, or from any currently endorsed Certificate III or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units
One (1) unit must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBR53 | FNSINC411 | Conduct work according to professional practices in the financial services industry | 25 | Unit of competency |
2. Group A – General Financial Services
At least eight (8) must be chosen from Group A General Financial Services and/or Group B Mortgage Lending. Please refer to the packaging rules for the full details of available options.
3. Group B – Mortgage Lending
At least eight (8) must be chosen from Group A General Financial Services and/or Group B Mortgage Lending. Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUQ65 | FNSCRD401 | Assess credit applications | 20 | Unit of competency |
| OEC03 | FNSCRD412 | Establish and maintain appropriate security options for credit facilities | 20 | Unit of competency |
| OEC02 | FNSCRD413 | Manage and recover bad and doubtful debts | 30 | Unit of competency |
| OEC96 | FNSCRD415 | Manage overdue customer accounts | 25 | Unit of competency |
| OEB97 | FNSCRD513 | Promote client understanding of the role and effective use of consumer credit | 50 | Unit of competency |
| AUQ67 | FNSCRD404 | Utilise the legal process to recover outstanding debt | 25 | Unit of competency |
4. Group C - General
The remaining units may be chosen from Group C - General. Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVY4 | FNS41815 | Certificate IV in Financial Services | Qualification |
No information
Entry Requirements
Nil
Traineeships and Apprenticeships