Unit of competency Outline
Date retreived
22/07/2026 6:46 AM AWST
22/07/2026 6:46 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Implement continuous improvement
Implement continuous improvement
Unit of competency
National Code
BSBSTR402
BSBSTR402
State Code
OCE26
OCE26
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080317 - Quality Management
Original Release Date
16/03/2021
Nominal Hours
35
Description
This unit describes the skills and knowledge required to implement continuous improvement of systems and processes of an organisation. It includes using systems and strategies to encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.The unit applies to managers who are responsible for implementing the continuous improvement process to achieve the objectives of the organisation. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and plan for improvement
- 1.1 Identify relevant stakeholders and establish improvements required
- 1.2 Identify where new systems and processes could be implemented
- 1.3 Promote team involvement in decision making processes for team systems and processes
- 1.4 Communicate and agree on new improvement systems and processes with relevant stakeholders
- 1.5 Manage reports and recommendations for using systems and processes of the organisation
- 1.6 Establish risk review processes
2. Monitor implementation of continuous improvement
- 2.1 Use workplace systems and technology, and monitor team performance according to organisational policies and procedures
- 2.2 Implement new systems and processes in consultation with relevant stakeholders
- 2.3 Maintain new system and processes in consultation with relevant stakeholders
- 2.4 Identify and resolve system and process issues
3. Evaluate implementation of continuous improvement
- 3.1 Communicate productivity improvements to relevant stakeholders and confirm their understanding
- 3.2 Seek and respond to feedback from relevant stakeholders on proposed improvement systems and process
- 3.3 Review improvement systems and process, and make changes, as required
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUK47 | BSBMGT403 | Implement continuous improvement | Unit of competency |
| AUI85 | BSBMGT406 | Plan and monitor continuous improvement | Unit of competency |
| AUM16 | BSBCON401 | Work effectively in a business continuity context | Unit of competency |