Unit of competency Outline

Date retreived
23/07/2026 10:21 AM AWST

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Plan and monitor continuous improvement

Plan and monitor continuous improvement

Unit of competency
National Code
BSBMGT406
State Code
AUI85
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080317 - Quality Management
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to plan and monitor the organisation’s continuous improvement systems and processes.It applies to individuals who use various systems and strategies to actively encourage a team to monitor and review performance, identifying opportunities for improvements.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan continuous improvement systems and processes
  • 1.1 Plan systems according to organisational policy to ensure individuals and teams are actively encouraged and supported to participate in decision-making processes, assume responsibility and exercise initiative
  • 1.2 Communicate the organisation’s continuous improvement processes to individuals and teams, and obtain feedback
  • 1.3 Ensure effective mentoring and coaching allow individuals and teams to implement the organisation’s continuous improvement processes
  • 1.4 Support efforts to enhance sustainable and environmentally-friendly work practices in accordance with the organisation’s continuous improvement processes
2. Monitor and review performance
  • 2.1 Use the organisation’s systems and technology according to agreed operational processes to monitor and review progress and to identify ways planning and operations could be improved
  • 2.2 Improve customer service through continuous improvement techniques and processes according to requirements of the organisation’s continuous improvement systems and processes
  • 2.3 Formulate and communicate recommendations for adjustments to those who have a role in their development and implementation
3. Provide opportunities for further improvement
  • 3.1 Implement processes to ensure team members are informed of savings and productivity or service improvements in line with requirements of the business plan
  • 3.2 Record work performance to assist in identifying further opportunities for improvement following agreed organisational recordkeeping processes
  • 3.3 Manage records, reports and recommendations for improvement within the organisation’s systems and processes
No information
No information
Replaces
State Code National Code Title Type
D4867 BSBMGT406A Plan and monitor continuous improvement Unit of competency
Replaced By
State Code National Code Title Type
OCE26 BSBSTR402 Implement continuous improvement Unit of competency