Unit of competency Outline
Date retreived
22/07/2026 8:29 PM AWST
22/07/2026 8:29 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Utilise the legal process to recover outstanding debt
Utilise the legal process to recover outstanding debt
Unit of competency
National Code
FNSCRD404
FNSCRD404
State Code
AUQ67
AUQ67
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
091103 - Legal Studies
Original Release Date
16/09/2015
Nominal Hours
25
Description
This unit describes the skills and knowledge required to initiate and complete the legal process relating to the recovery of outstanding debt when briefing legal practitioners.It applies to individuals who may use a range of analytical and organisational techniques to assess, organise and implement the requirements of debt recovery processes in cooperation with others. Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Review appropriateness of legal recovery
- 1.1 Review account history and previous attempts at debt recovery to determine status
- 1.2 Analyse all documentation to confirm it is accurate and complete
2. Instigate legal process
- 2.1 Confirm within level of delegated authority the appropriate debt recovery action
- 2.2 Complete all necessary documentation accurately and in accordance with organisational policy and procedures to commence legal proceedings
- 2.3 Provide advice as required on estimated timeframes for progress of legal proceedings
- 2.4 Monitor written and verbal reports from service providers and maintain accurate records to reflect progress of legal action
3. Implement actions arising from legal process
- 3.1 Record outcomes of legal proceedings in accordance with the decision and relevant legislation
- 3.2 Refer matters to authorised personnel for further action where appropriate
- 3.3 Inform all stakeholders fully of outcomes of legal proceedings
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D4086 | FNSCRD404A | Utilise the legal process to recover outstanding debt | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BFF2 | FNS51520 | Diploma of Credit Management | Qualification |
| AWC3 | FNS40115 | Certificate IV in Credit Management | Qualification |
| BHU0 | FNS51522 | Diploma of Credit Management | Qualification |
| BFE5 | FNS40120 | Certificate IV in Credit Management | Qualification |
| AWA8 | FNS51515 | Diploma of Credit Management | Qualification |
| BHT7 | FNS40122 | Certificate IV in Credit Management | Qualification |
| BFF4 | FNS41820 | Certificate IV in Financial Services | Qualification |
| AVY4 | FNS41815 | Certificate IV in Financial Services | Qualification |
| BGN5 | FNS30420 | Certificate III in Mercantile Agents | Qualification |