Qualification Outline

Date retreived
22/07/2026 7:35 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Credit Management

Diploma of Credit Management

Qualification
National Code:
FNS51520
State Code:
BFF2
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
01/07/2020
Approved Date
02/10/2020
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
485
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
01/07/2020
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 01/07/2020 Current Approved
Description

This qualification reflects job roles in a range of financial services and other industry enterprises requiring well-developed skills and a broad knowledge base of the credit management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.

Licensing/Regulatory Information
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = twelve (12)
- seven (7) core units plus
- five (5) elective units of which:
- three (3) units must be selected from the electives listed below,
- two (2) units may be selected from the remaining listed electives or any currently endorsed training package qualification or accredited course at Certificate IV or above.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment and contribute to a valid vocational outcome.
to personal insolvency situations
1. Core Units

All seven (7) units must be completed.

State Code National Code Title Hours Type
OBR72 FNSORG411 Conduct individual work within a compliance framework 35 Unit of competency
OBR53 FNSINC411 Conduct work according to professional practices in the financial services industry 25 Unit of competency
OBR70 FNSORG512 Develop, implement and monitor policy and procedures 50 Unit of competency
AUM52 BSBRSK501 Manage risk 50 Unit of competency
AUQ72 FNSCRD504 Manage the credit relationship 35 Unit of competency
OBR87 FNSCRD515 Respond to corporate insolvency situations 35 Unit of competency
OBR74 FNSCRD511 Respond to personal insolvency situations 30 Unit of competency
2. Elective Units

At least three (3) units must be chosen from the elective units listed below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
BBH69 FNSINC504 Apply ethical frameworks and principles to make and act upon decisions 35 Unit of competency
OBR64 FNSBNK512 Assess complex loans 45 Unit of competency
AUQ87 FNSCUS505 Determine client requirements and expectations 60 Unit of competency
AUK16 BSBMGT617 Develop and implement a business plan 60 Unit of competency
OBR62 FNSRSK611 Develop and implement risk mitigation plan 55 Unit of competency
AUI86 BSBSUS501 Develop workplace policy and procedures for sustainability 50 Unit of competency
AUL19 BSBCNV506 Establish and manage a trust account 40 Unit of competency
AUP50 FNSORG604 Establish outsourced services and monitor performance 40 Unit of competency
BBH97 FNSINC503 Identify situations requiring complex ethical decision making 35 Unit of competency
AUH08 BSBCOM402 Implement processes for the management of a breach in compliance requirements 40 Unit of competency
AUI47 BSBINN601 Lead and manage organisational change 30 Unit of competency
AUK88 BSBSMB407 Manage a small team 40 Unit of competency
AUS50 FNSORG507 Manage client service and business information 100 Unit of competency
AUQ75 FNSCRD502 Manage factoring and invoice discounting arrangements 40 Unit of competency
AUX09 FNSCRD405 Manage overdue customer accounts 25 Unit of competency
AUI44 BSBMGT502 Manage people performance 50 Unit of competency
AUK69 BSBWOR501 Manage personal work priorities and professional development 50 Unit of competency
AUQ95 FNSCUS504 Manage premium customer relationships 60 Unit of competency
AUM47 BSBCUS501 Manage quality customer service 50 Unit of competency
AUQ85 FNSCRD503 Promote understanding of the role and effective use of consumer credit 50 Unit of competency
AUQ67 FNSCRD404 Utilise the legal process to recover outstanding debt 25 Unit of competency
Replaces
State Code National Code Title Type
AWA8 FNS51515 Diploma of Credit Management Qualification
Replaced By
State Code National Code Title Type
BHU0 FNS51522 Diploma of Credit Management Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information