Unit of competency Outline
Date retreived
22/07/2026 9:02 AM AWST
22/07/2026 9:02 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Assess complex loans
Assess complex loans
Unit of competency
National Code
FNSBNK512
FNSBNK512
State Code
OBR64
OBR64
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
02/10/2020
Field of Education
081105 - Investment And Securities
Original Release Date
02/10/2020
Nominal Hours
45
Description
This unit describes the skills and knowledge required to identify the capacity of a client to meet the terms and conditions of suitable loan products and services available. It applies to individuals who work with clients with special financial needs and consider complicated issues such as client financial structures and legislative requirements. Individuals apply research and analytical skills to complex and multifaceted scenarios to develop customised solutions for clients.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Identify client
- borrowing needs
- 1.1 Identify client needs and any special or complex features
- 1.2 Evaluate special or complex features of a client’s situation against organisational guidelines and procedures
- 1.3 Assess ability to successfully meet client needs according to applicable legislation, regulation and organisational guidelines and procedures
2. Collate financial documents required to assess client’s borrowing needs
- 2.1 Identify the financial documents required by the credit provider to progress the loan application progress
- 2.2 Review documents to ensure compliance with organisational guidelines and procedures, and legislative and regulatory requirements
- 2.3 Engage in further consultation with the client as required
3. Analyse financial documents and assess risks of the borrowing needs
- 3.1 Analyse credit information to establish that sufficient evidence of accurate information has been provided
- 3.2 Identify and evaluate possible risks to determine overall level of risk associated with application
- 3.3 Identify issues that may require further consideration or consultation with other financial services professionals
- 3.4 Document risk assessment in accordance with organisational procedures
4. Finalise loan
- 4.1 Evaluate borrowing request based on assessed information in accordance with organisational risk management policy
- 4.2 Determine credit terms and limits within organisational credit policy guidelines and advise customers of credit decisions
- 4.3 Complete credit account administration according to organisational credit policy and timelines, and legislative requirements
No information
No information
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| BFF2 | FNS51520 | Diploma of Credit Management | Qualification |
| BHU0 | FNS51522 | Diploma of Credit Management | Qualification |
| BFE8 | FNS51820 | Diploma of Financial Services | Qualification |