Qualification Outline

Date retreived
22/07/2026 6:03 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Credit Management

Diploma of Credit Management

Qualification
National Code:
FNS51522
State Code:
BHU0
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
15/06/2022
Approved Date
07/12/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
485
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
15/06/2022
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 15/06/2022 Current Approved
Description

This qualification reflects roles in a range of financial services and other industry enterprises requiring well-developed skills and a broad knowledge base of the credit-management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = twelve (12)
- seven (7) core units plus
- five (5) elective units, of which:
- at least three (3) must be from the elective units listed below
- up to two (2) may be from the remaining listed elective units or any currently endorsed Certificate IV or above training package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units

All seven (7) units must be completed.

State Code National Code Title Hours Type
OBR72 FNSORG411 Conduct individual work within a compliance framework 35 Unit of competency
OBR53 FNSINC411 Conduct work according to professional practices in the financial services industry 25 Unit of competency
OBR70 FNSORG512 Develop, implement and monitor policy and procedures 50 Unit of competency
OEC83 FNSCRD514 Identify and manage credit risk 35 Unit of competency
OCE90 BSBOPS504 Manage business risk 50 Unit of competency
OBR87 FNSCRD515 Respond to corporate insolvency situations 35 Unit of competency
OBR74 FNSCRD511 Respond to personal insolvency situations 30 Unit of competency
2. Elective Units

At least three (3) units must be chosen from the elective units listed below. Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OEC13 FNSINC514 Apply ethical frameworks and principles to make and act upon decisions 35 Unit of competency
OCG34 BSBCNV614 Apply principles of trust accounting 40 Unit of competency
OBR64 FNSBNK512 Assess complex loans 45 Unit of competency
OCF55 BSBCMM511 Communicate with influence 55 Unit of competency
OCI77 FNSCUS515 Determine client financial requirements and expectations 60 Unit of competency
OCF05 BSBOPS601 Develop and implement business plans 55 Unit of competency
OBR62 FNSRSK611 Develop and implement risk mitigation plan 55 Unit of competency
OCF66 BSBCRT511 Develop critical thinking in others 45 Unit of competency
OCE07 BSBSUS511 Develop workplace policies and procedures for sustainability 50 Unit of competency
OCZ58 FNSORG614 Establish and manage outsourced services 40 Unit of competency
OED09 FNSINC513 Identify and apply complex ethical decision making to workplace situations 35 Unit of competency
OCZ63 FNSMCA413 Identify and manage individuals experiencing hardship 35 Unit of competency
OCD65 BSBLDR601 Lead and manage organisational change 55 Unit of competency
OCF94 BSBLDR414 Lead team effectiveness 45 Unit of competency
AUS50 FNSORG507 Manage client service and business information 100 Unit of competency
AUQ75 FNSCRD502 Manage factoring and invoice discounting arrangements 40 Unit of competency
OCE37 BSBOPS505 Manage organisational customer service 35 Unit of competency
OEC96 FNSCRD415 Manage overdue customer accounts 25 Unit of competency
OCF92 BSBLDR522 Manage people performance 65 Unit of competency
OCD50 BSBPEF501 Manage personal and professional development 55 Unit of competency
AUQ95 FNSCUS504 Manage premium customer relationships 60 Unit of competency
OEB97 FNSCRD513 Promote client understanding of the role and effective use of consumer credit 50 Unit of competency
OCD43 BSBLDR602 Provide leadership across the organisation 60 Unit of competency
AUQ67 FNSCRD404 Utilise the legal process to recover outstanding debt 25 Unit of competency
OCF98 BSBAUD412 Work within compliance frameworks 25 Unit of competency
Replaces
State Code National Code Title Type
BFF2 FNS51520 Diploma of Credit Management Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information