Unit of competency Outline
Date retreived
22/07/2026 11:40 AM AWST
22/07/2026 11:40 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage people performance
Manage people performance
Unit of competency
National Code
BSBLDR522
BSBLDR522
State Code
OCF92
OCF92
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080303 - Human Resource Management
Original Release Date
16/03/2021
Nominal Hours
65
Description
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Allocate work
- 1.1 Consult relevant groups and individuals on work to be allocated and resources available
- 1.2 Develop work plans and allocate work according to organisational requirements and operational plans
- 1.3 Develop and confirm performance standards and key performance indicators with relevant staff
- 1.4 Conduct risk analysis according to organisational risk management plan and legal requirements
2. Assess performance
- 2.1 Review performance management and processes according to legislation, organisational objectives and policies
- 2.2 Train participants in the performance management and review process
- 2.3 Conduct performance management according to organisational policies procedures and relevant timelines
- 2.4 Monitor and evaluate performance according to performance standards and key performance indicators
3. Provide feedback
- 3.1 Provide informal feedback and coaching to staff
- 3.2 Advise relevant personnel, where performance is poor and take necessary actions
- 3.3 Document feedback according to the organisational performance management system
- 3.4 Conduct formal structured feedback sessions as necessary and according to organisational policy
4. Manage follow up
- 4.1 Develop performance improvement and development plans according to organisational policies
- 4.2 Monitor underperforming individuals according to organisational policies
- 4.3 Respond to underperforming individuals, as required
- 4.4 Reinforce excellence in performance through recognition and continuous feedback
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUM03 | BSBMGT404 | Lead and facilitate off-site staff | Unit of competency |
| AUK27 | BSBSLS502 | Lead and manage a sales team | Unit of competency |
| AUI44 | BSBMGT502 | Manage people performance | Unit of competency |