Unit of competency Outline

Date retreived
22/07/2026 10:16 PM AWST

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Lead and facilitate off-site staff

Lead and facilitate off-site staff

Unit of competency
National Code
BSBMGT404
State Code
AUM03
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080301 - Business Management
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to supervise staff who perform agreed duties at an alternative site (usually home) during some or all of the scheduled work hours. Off-site work is a flexible employment option that meets all legal and regulatory employment requirements.It applies to individuals who may be supervisors or team leaders and have responsibility for overseeing the work of off-site staff.Increasingly, managers and staff are at different locations and the opportunities for face to face communication are reduced. In these cases, individuals must develop different techniques and approaches to ensure quality standards and work outcomes are met.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Facilitate off-site work outcomes
  • 1.1 Clarify roles and responsibilities of off-site work supervisors with management and off-site staff
  • 1.2 Provide leadership and direction to off-site staff to foster independent self managed work practices that address agreed outcomes in terms of quality and milestones
  • 1.3 Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes
  • 1.4 Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff
2. Support off-site staff
  • 2.1 Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements
  • 2.2 Assign key personnel/mentors to support off-site staff and to provide a link between offsite staff and the organisation
  • 2.3 Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values
3. Manage off-site staff performance
  • 3.1 Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities
  • 3.2 Evaluate performance against agreed goals and targets and address in accordance with organisational policy and practice
  • 3.3 Address problems in work performance through constructive solutions identified with offsite staff
  • 3.4 Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements
No information
No information
Replaces
State Code National Code Title Type
D0844 BSBMGT404A Lead and facilitate off site staff Unit of competency
Replaced By
State Code National Code Title Type
OCF92 BSBLDR522 Manage people performance Unit of competency