Description

This qualification reflects the role of property services principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control property services functions.
This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Depending on units selected in the qualification, one of two occupational options may be awarded:
Diploma of Property (Agency Management), or
Diploma of Property (Agency Management - Strata).

Occupational titles include:
Real Estate Agency Principal
Senior Strata Manager
Strata Management Principal
Agency Manager
Agency Director.

Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:
understanding business systems, structures, property agency practices and business entities
understanding legal and ethical frameworks for property agency operations
developing systems, procedures and protocols for managing property agency functions
establishing and controlling trust accounts and property agency business finances
coordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirements
developing and maintaining knowledge of industry trends
developing and maintaining relationships with lessors, tenants, vendors and buyers, buyers’ agents, owners and owners’ agents
establishing and implementing strategic business plans and operational plans
establishing and implementing agency and individual branding
leading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals
managing work health and safety (WHS) risk to ensure a safe working environment in the property services industry.

Licensing, legislative, regulatory or certification requirements
Licensing, legislative, regulatory or certification requirements apply to real estate practices in all states and territories and may apply to strata community management in some states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.