Qualification Outline
22/07/2026 6:21 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Advanced Diploma of Banking Services Management
Advanced Diploma of Banking Services Management
FNS60622
BHU6
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 15/06/2022 | Current | Approved |
Description
This qualification reflects senior management and service roles with team and business result responsibilities in banking or other deposit taking institutions, customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Schedule
Packaging Rules
Total number of units = fourteen (14)- eight (8) core units plus
- six (6) elective units, of which:
- all six (6) may be from the elective units listed below
- up to two (2) may be from any currently endorsed Diploma or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units
All eight (8) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBR53 | FNSINC411 | Conduct work according to professional practices in the financial services industry | 25 | Unit of competency |
| OCZ12 | FNSSAM612 | Identify and evaluate marketing opportunities in the financial services industry | 80 | Unit of competency |
| OCE21 | BSBSTR601 | Manage innovation and continuous improvement | 65 | Unit of competency |
| OCE37 | BSBOPS505 | Manage organisational customer service | 35 | Unit of competency |
| OCF92 | BSBLDR522 | Manage people performance | 65 | Unit of competency |
| OCG11 | BSBESB404 | Market new business ventures | 45 | Unit of competency |
| OEB77 | FNSSAM611 | Monitor performance of financial products and services in meeting client needs | 40 | Unit of competency |
| OCD43 | BSBLDR602 | Provide leadership across the organisation | 60 | Unit of competency |
2. Elective Units
All six (6) units may be chosen from the elective units listed below. Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BFF1 | FNS60620 | Advanced Diploma of Banking Services Management | Qualification |
No information
Entry Requirements
Nil
Traineeships and Apprenticeships