Qualification Outline

Date retreived
22/07/2026 8:28 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Advanced Diploma of Banking Services Management

Advanced Diploma of Banking Services Management

Qualification
National Code:
FNS60620
State Code:
BFF1
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
01/07/2020
Approved Date
08/04/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
700
Duration
2 Semesters
Current Release Number
2.00
Current Release Date
27/01/2022
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
2.00 27/01/2022 Current Approved
1.00 01/07/2020 Replaced Approved
Description

This qualification is designed to flexibly reflect senior management and service job roles with team and business result responsibilities in banking or other deposit taking institutions, customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.

Licensing/Regulatory Information
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = fourteen (14)
- eight (8) core units plus
- six (6) elective units, of which:
- at least four (4) must be from the elective units listed below
- the remaining units may be selected from this qualification or from any currently endorsed diploma or above training package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment and contribute to a valid vocational outcome.
1. Core Units

All eight (8) units must be completed.

State Code National Code Title Hours Type
AUM00 BSBSMB409 Build and maintain relationships with small business stakeholders 20 Unit of competency
OBR53 FNSINC411 Conduct work according to professional practices in the financial services industry 25 Unit of competency
AUT04 FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry 80 Unit of competency
AUH42 BSBMGT608 Manage innovation and continuous improvement 60 Unit of competency
AUI44 BSBMGT502 Manage people performance 50 Unit of competency
AUM47 BSBCUS501 Manage quality customer service 50 Unit of competency
AUT01 FNSSAM601 Monitor performance in sales of financial products or services 40 Unit of competency
AUG94 BSBMGT605 Provide leadership across the organisation 60 Unit of competency
2. Elective Units

Six (6) electives must be completed, with at least four (4) selected from the list below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
BBH69 FNSINC504 Apply ethical frameworks and principles to make and act upon decisions 35 Unit of competency
AUJ30 BSBCOM602 Develop and create compliance requirements 50 Unit of competency
AUH61 BSBLDR803 Develop and cultivate collaborative partnerships and relationships 40 Unit of competency
OBR62 FNSRSK611 Develop and implement risk mitigation plan 55 Unit of competency
AUL97 BSBMGT616 Develop and implement strategic plans 60 Unit of competency
AUS35 FNSORG501 Develop and manage a budget 50 Unit of competency
AUS52 FNSORG602 Develop and manage financial systems 60 Unit of competency
AUI86 BSBSUS501 Develop workplace policy and procedures for sustainability 50 Unit of competency
AUT15 FNSSAM604 Establish agreements with intermediaries for product distribution 80 Unit of competency
AUP51 FNSPRM606 Establish or review human resources, administration and information support 80 Unit of competency
AUS65 FNSPRM605 Establish or review marketing, client services and supplier relationships 80 Unit of competency
BBH97 FNSINC503 Identify situations requiring complex ethical decision making 35 Unit of competency
AUH77 BSBCUE504 Integrate customer engagement within the organisation 80 Unit of competency
AUI47 BSBINN601 Lead and manage organisational change 30 Unit of competency
AUJ27 BSBCOM603 Plan and establish compliance management systems 50 Unit of competency
AUT02 FNSSAM603 Tailor financial products to meet customer needs 50 Unit of competency
Replaces
State Code National Code Title Type
AVZ9 FNS60615 Advanced Diploma of Banking Services Management Qualification
Replaced By
State Code National Code Title Type
BHU6 FNS60622 Advanced Diploma of Banking Services Management Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information