Qualification Outline

Date retreived
22/07/2026 4:25 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Financial Services

Diploma of Financial Services

Qualification
National Code:
FNS51822
State Code:
BHU8
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
15/06/2022
Approved Date
07/12/2022
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
455
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
15/06/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 15/06/2022 Current Approved
Description

This qualification provides a general purpose pathway into the financial services industry. It also provides an effective development option for those for whom the specialist qualification pathways in FNS Financial Services Training Package are not yet appropriate. Individuals in these roles apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others or teams within defined guidelines.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = ten (10)
- three (3) core units plus
- seven (7) elective units, of which:
- at least five (5) must be from the elective units listed below and have the FNS code
- up to two (2) may be from the remaining listed elective units or any currently endorsed Certificate IV or above training package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units

All three (3) units must be completed.

State Code National Code Title Hours Type
OBR68 FNSRSK411 Apply risk management strategies to own work 45 Unit of competency
OBR53 FNSINC411 Conduct work according to professional practices in the financial services industry 25 Unit of competency
OED09 FNSINC513 Identify and apply complex ethical decision making to workplace situations 35 Unit of competency
2. Elective Units

At least five (5) units must be chosen from the elective units listed below and have the FNS code. Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUS39 FNSORG508 Analyse and comment on management reports 40 Unit of competency
OBR81 FNSFMK521 Analyse financial markets and information 60 Unit of competency
OCZ55 FNSISV519 Analyse financial, medical and psychological claims assessments 60 Unit of competency
OEB78 FNSSAM521 Apply advanced techniques to provide financial products and services 45 Unit of competency
OCZ44 FNSINC412 Apply and maintain knowledge of financial products and services 40 Unit of competency
OEC13 FNSINC514 Apply ethical frameworks and principles to make and act upon decisions 35 Unit of competency
OCF76 BSBLEG529 Apply legal principles in corporation law matters 55 Unit of competency
AUQ65 FNSCRD401 Assess credit applications 20 Unit of competency
OEB79 FNSSAM512 Assess market needs and identify opportunities for new financial products and services 60 Unit of competency
OBR65 FNSRSK512 Assess risks 45 Unit of competency
OEB89 FNSPRT513 Assess, allocate and supervise work within the personal trustee sector 60 Unit of competency
OCZ47 FNSFLT511 Assist customers to budget and manage own finances 40 Unit of competency
AUQ79 FNSCMP501 Comply with financial services legislation 40 Unit of competency
OBR52 FNSFMK515 Comply with financial services regulation and industry codes of practice 40 Unit of competency
OCI55 FNSINC511 Conduct financial product research to support product recommendations 80 Unit of competency
OBR54 FNSFMK524 Conduct work within financial markets organisational risk management framework 55 Unit of competency
OBA93 BSBWHS517 Contribute to managing a WHS information system 50 Unit of competency
OCI77 FNSCUS515 Determine client financial requirements and expectations 60 Unit of competency
AUS31 FNSORG503 Develop a resource plan 50 Unit of competency
OBR62 FNSRSK611 Develop and implement risk mitigation plan 55 Unit of competency
OCI62 FNSCUS511 Develop and maintain professional relationships in financial services industry 45 Unit of competency
AUS35 FNSORG501 Develop and manage a budget 50 Unit of competency
OCF65 BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements 30 Unit of competency
OBR82 FNSFMK520 Develop and monitor risk management strategies for client 60 Unit of competency
OEC81 FNSIAD512 Develop financial investment options and strategies for clients 65 Unit of competency
OCE07 BSBSUS511 Develop workplace policies and procedures for sustainability 50 Unit of competency
OBR70 FNSORG512 Develop, implement and monitor policy and procedures 50 Unit of competency
OBR69 FNSORG514 Develop, monitor and supervise work practices to meet financial services regulatory requirements 55 Unit of competency
OCZ10 FNSSAM614 Establish agreements with intermediaries for product distribution 80 Unit of competency
OCZ62 FNSORG613 Establish and implement operational guidelines in financial services organisations 50 Unit of competency
OEC03 FNSCRD412 Establish and maintain appropriate security options for credit facilities 20 Unit of competency
OCZ58 FNSORG614 Establish and manage outsourced services 40 Unit of competency
OCD45 BSBSTR501 Establish innovative work environments 45 Unit of competency
OCE23 BSBSTR502 Facilitate continuous improvement 55 Unit of competency
OCZ33 FNSFLT512 Facilitate customer awareness of the Australian financial system and markets 40 Unit of competency
OCZ78 FNSFLT514 Facilitate customer knowledge of personal financial statements 30 Unit of competency
OCZ56 FNSFLT515 Facilitate knowledge of superannuation as an investment tool 55 Unit of competency
OCD40 BSBCNV612 Identify and apply legal requirements for a conveyancing transaction 45 Unit of competency
OCF41 BSBMKG541 Identify and evaluate marketing opportunities 65 Unit of competency
OCZ12 FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry 80 Unit of competency
OEC83 FNSCRD514 Identify and manage credit risk 35 Unit of competency
AUR68 FNSILD504 Implement and manage the distribution plan 50 Unit of competency
OCE31 BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction 70 Unit of competency
OCF86 BSBAUD514 Interpret compliance requirements 20 Unit of competency
OBA98 BSBWHS513 Lead WHS risk management 50 Unit of competency
OBR61 FNSBNK511 Manage banking and service strategy for small business customers 80 Unit of competency
OCF06 BSBOPS502 Manage business operational plans 50 Unit of competency
AUS50 FNSORG507 Manage client service and business information 100 Unit of competency
ODR88 FNSILF514 Manage complex life insurance claims 55 Unit of competency
ODR85 FNSILF516 Manage group life insurance claims Unit of competency
AUS04 FNSILF507 Manage group life insurance policy administration 45 Unit of competency
ODR82 FNSILF515 Manage ongoing disability claims 55 Unit of competency
OCE37 BSBOPS505 Manage organisational customer service 35 Unit of competency
OCF92 BSBLDR522 Manage people performance 65 Unit of competency
OCD50 BSBPEF501 Manage personal and professional development 55 Unit of competency
AUQ95 FNSCUS504 Manage premium customer relationships 60 Unit of competency
OCE12 BSBPMG540 Manage project integration 55 Unit of competency
OCE50 BSBPMG536 Manage project risk 40 Unit of competency
OCG26 BSBHRM525 Manage recruitment and onboarding 60 Unit of competency
OEC04 FNSBNK522 Manage services in a Business Transaction Centre 60 Unit of competency
AUL12 BSBWHS504 Manage WHS risks 50 Unit of competency
OCI56 FNSCUS512 Monitor clients' financial requirements 40 Unit of competency
AUT13 FNSSAM503 Monitor market opportunities 30 Unit of competency
AUR69 FNSILD501 Prepare a distribution plan 60 Unit of competency
AUS37 FNSORG506 Prepare financial forecasts and projections 60 Unit of competency
AUR27 FNSFMK509 Process transaction documentation 55 Unit of competency
OCZ71 FNSFLT513 Promote basic financial literacy in clients 30 Unit of competency
OEB97 FNSCRD513 Promote client understanding of the role and effective use of consumer credit 50 Unit of competency
OEC14 FNSIAD511 Provide appropriate services, general advice and products to clients 120 Unit of competency
OEC05 FNSBNK513 Provide business advisory services within a financial services context 60 Unit of competency
AUS40 FNSISV513 Provide decisions on legal liability and indemnity of a claim 60 Unit of competency
OED01 FNSASICM513 Provide general advice in life insurance 45 Unit of competency
OCI50 FNSCUS516 Record and implement client instructions 60 Unit of competency
AUR67 FNSILD502 Resource a distribution plan 60 Unit of competency
OBR87 FNSCRD515 Respond to corporate insolvency situations 35 Unit of competency
OBR74 FNSCRD511 Respond to personal insolvency situations 30 Unit of competency
AUS14 FNSISV514 Review and update claim reserves in portfolio 40 Unit of competency
OCI02 FNSCUS513 Review business performance 50 Unit of competency
OCZ20 FNSISV537 Review claims settlement policies and procedures 55 Unit of competency
OCZ11 FNSSAM613 Tailor financial products to meet client needs 50 Unit of competency
OCF30 BSBCNV511 Take instructions in relation to a conveyancing transaction 80 Unit of competency
AUS03 FNSISV503 Undertake post-loss risk management 100 Unit of competency
OCE84 BSBPMG430 Undertake project work 55 Unit of competency
OBR66 FNSRSK511 Undertake risk identification 40 Unit of competency
ODR86 FNSILF512 Underwrite complex risks 55 Unit of competency
OCZ43 FNSISV417 Use medical terminology in an insurance context 40 Unit of competency
Replaces
State Code National Code Title Type
BFE8 FNS51820 Diploma of Financial Services Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information