Unit of competency Outline

Date retreived
22/07/2026 9:41 AM AWST

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Assess, allocate and supervise work within the personal trustee sector

Assess, allocate and supervise work within the personal trustee sector

Unit of competency
National Code
FNSPRT513
State Code
OEB89
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
15/06/2022
View on TGA
State Implementation and Classification
Approved Date
07/12/2022
Field of Education
080303 - Human Resource Management
Original Release Date
07/12/2022
Nominal Hours
60
Description
This unit describes the skills and knowledge required to manage and supervise a team responsible for preparing and administering wills, estates, trusts, attorneyships, financial administration orders and other work relevant to the personal trustee sector.The unit applies to senior personal trust officers working as administrators who have highly-developed interpersonal, managerial and communication skills.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant regulatory authorities to confirm those requirements.
Notes
Elements and Performance Criteria
1. Assess file and work required
  • 1.1 Assess client file to determine client requirements, to allocate to appropriate team member and external adviser(s), as required
  • 1.2 Identify and manage risk management and insurance planning issues, and taxation and retirement planning requirements according to organisational procedures and legislative requirements
  • 1.3 Identify and analyse complex issues in client file, as required
  • 1.4 Identify and explain required process for handling each complex issue to client or refer to external adviser, as required
2. Allocate files
  • 2.1 Allocate and coordinate file with appropriate team member and external advisers, as required, based on organisational criteria and standards
  • 2.2 Allocate files equitably and with due regard for level of competency and experience of team member and external adviser(s)
  • 2.3 Authorise actions to be undertaken by team member and external adviser(s)
3. Monitor work progress
  • 3.1 Review and check progress of work for legal implications and complications
  • 3.2 Confirm that team members adhere to terms stipulated in client file, and evaluate quality of prepared legal documents and rulings made about doubtful clauses
4. Supervise progress
  • 4.1 Establish processes for regular review of file management progress with team member and external adviser
  • 4.2 Provide prompt advice, information and support to team members and external adviser(s) as required
  • 4.3 Monitor problem files and manage any disputes and complications according to organisational policies and procedures, and ethical guidelines
No information
No information
Replaces
State Code National Code Title Type
AUS80 FNSPRT503 Assess, allocate and supervise work within the personal trustee sector Unit of competency
State Code National Code Title Type
BHU8 FNS51822 Diploma of Financial Services Qualification
BHX2 FNS52022 Diploma of Personal Trusts Qualification