Unit of competency Outline
Date retreived
22/07/2026 3:40 PM AWST
22/07/2026 3:40 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop and implement business plans
Develop and implement business plans
Unit of competency
National Code
BSBOPS601
BSBOPS601
State Code
OCF05
OCF05
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080301 - Business Management
Original Release Date
16/03/2021
Nominal Hours
55
Description
This unit describes the skills and knowledge required to lead a business operation that covers the steps required to develop and implement business plans.The unit applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. These individuals may oversee the work of a number of teams and other managers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish business plan
- 1.1 Identify organisational and legislative frameworks relevant to development of a business plan
- 1.2 Review market requirements for the organisation’s products and service
- 1.3 Identify and assess business requirements, objectives, competitors and established plans
- 1.4 Develop performance objectives and measures for business plan, in consultation with relevant stakeholders
- 1.5 Identify financial, human and physical resource requirements for the business
- 1.6 Develop business plan
2. Implement business plan
- 2.1 Communicate business plan to all relevant stakeholders
- 2.2 Confirm skilled labour is available to implement plan
- 2.3 Test performance measurement systems and refine, where required
- 2.4 Prepare reports on key aspects of the business
- 2.5 Report system failures, product and service failures and variances to the business plan as they occur
3. Respond to performance data
- 3.1 Analyse performance reports against planned objectives
- 3.2 Review performance indicators and refine, where required
- 3.3 Identify and coach under-performing staff
- 3.4 Establish ongoing review processes
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUI43 | BSBMGT618 | Develop an engagement centre business plan | Unit of competency |
| AUK16 | BSBMGT617 | Develop and implement a business plan | Unit of competency |
| AUH62 | BSBCUE604 | Develop and maintain a service level strategy | Unit of competency |
| AUM54 | BSBCUE606 | Forecast and plan using customer engagement traffic information analysis | Unit of competency |