Qualification Outline
22/07/2026 6:13 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Credit Management
Certificate IV in Credit Management
FNS40122
BHT7
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 15/06/2022 | Current | Approved |
Description
This qualification reflects the role of individuals in credit management functions. Individuals in these roles apply theoretical and technical skills and knowledge to work autonomously and exercise judgement in completing routine and non-routine activities relating to credit, reconciliation and customer service.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Schedule
Packaging Rules
Total number of units = ten (10)- seven (7) core units plus
- three (3) elective units, of which:
- at least two (2) must be from the elective units listed below
- up to one (1) may be from this qualification or any currently endorsed Certificate III or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units
All seven (7) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBR68 | FNSRSK411 | Apply risk management strategies to own work | 45 | Unit of competency |
| AUQ65 | FNSCRD401 | Assess credit applications | 20 | Unit of competency |
| OBR72 | FNSORG411 | Conduct individual work within a compliance framework | 35 | Unit of competency |
| OBR53 | FNSINC411 | Conduct work according to professional practices in the financial services industry | 25 | Unit of competency |
| OEC03 | FNSCRD412 | Establish and maintain appropriate security options for credit facilities | 20 | Unit of competency |
| OEC96 | FNSCRD415 | Manage overdue customer accounts | 25 | Unit of competency |
| OEC84 | FNSCUS412 | Resolve disputes | 30 | Unit of competency |
2. Elective Units
At least two (2) units must be chosen from the elective units listed below. Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BFE5 | FNS40120 | Certificate IV in Credit Management | Qualification |
No information
Entry Requirements
Nil
Traineeships and Apprenticeships