Unit of competency Outline

Date retreived
22/07/2026 6:46 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Represent personal injury management agent or insurer at conciliation and review hearings

Represent personal injury management agent or insurer at conciliation and review hearings

Unit of competency
National Code
FNSPIM503
State Code
AUS61
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081105 - Investment And Securities
Original Release Date
16/09/2015
Nominal Hours
45
Description
This unit describes the skills and knowledge required to represent personal injury management agents or insurers at formal or informal conciliation and review hearings. It encompasses application of relevant State or Territory legislative requirements in relation to personal injury management, knowledge of organisation policies and procedures and external conciliation processes.It applies to individuals who have well developed skills and a broad knowledge base of the sector, services and organisation and take responsibility for case and/or technical management.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Prepare for hearings of disputes
  • 1.1 Examine collated information prepared for the conciliation or review hearing and identify if there are any omissions or if new or additional information is needed
  • 1.2 Ensure all documentation for relevant parties is accurate and provided in the correct format and in a timely manner
  • 1.3 Participate in a briefing from relevant personnel to ensure all aspects of the case have been covered prior to the reconciliation or review hearing
2. Present cases at conciliation conferences
  • 2.1 Complete appropriate forms in accordance with conciliation office requirements and refer to the conciliation office
  • 2.2 Arrange informal or formal conciliation conference to bring the parties to agreement and reach conciliation
  • 2.3 Provide formal notification documenting the outcome of conciliation, including any disputes to all relevant parties
3. Present case in court, tribunal or review hearings
  • 3.1 Provide courts with all relevant documentation prior to pre-hearing conference
  • 3.2 Ensure insurers manage matter before the court or tribunal in a manner that achieves the best and most expeditious resolution at minimum cost
No information
No information