Unit of competency Outline

Date retreived
22/07/2026 6:03 AM AWST

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Provide workplace coaching

Provide workplace coaching

Unit of competency
National Code
PSPGEN036
State Code
AWV66
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to provide on the job coaching to colleagues. This unit has no parity with National Workplace Trainer standards, but reflects the situation in many workplaces where formal and informal on the job coaching is extremely common. It includes preparation for coaching, and provision of and follow-up of coaching.This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for coaching
  • 1.1 Confirm the need for coaching.
  • 1.2 Identify specific coaching needs through discussion with the colleague to be coached.
  • 1.3 Undertake self-assessment of own competencies and coaching style and confirm compatibility with colleague’s needs and learning style.
  • 1.4 Obtain approval for coaching arrangement.
  • 1.5 Negotiate coaching agreement with the colleague.
2. Provide coaching
  • 2.1 Explain and agree upon the principles and application of coaching.
  • 2.2 Explain and demonstrate specific competencies to be coached.
  • 2.3 Communicate any required underpinning knowledge and skills in a manner suited to the person’s specific needs.
  • 2.4 Check the understanding of the person being coached.
  • 2.5 Provide the opportunity to practise and ask questions.
  • 2.6 Provide feedback and review goals with the person being coached and adjust as necessary.
3. Follow up coaching
  • 3.1 Monitor progress with new competencies in the workplace and provide supportive assistance as required.
  • 3.2 Report progress.
  • 3.3 Identify and rectify performance problems or difficulties with the coaching or refer for follow up.
  • 3.4 Maintain confidentiality regarding coaching arrangements.
  • 3.5 Manage the perceptions of those outside the coaching arrangement.
No information
No information
Replaces
State Code National Code Title Type
C8025 PSPGOV415A Provide workplace coaching Unit of competency
Replaced By
State Code National Code Title Type
ODW86 PSPGEN124 Provide workplace coaching Unit of competency