Unit of competency Outline

Date retreived
22/07/2026 3:42 PM AWST

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Provide workplace coaching

Provide workplace coaching

Unit of competency
National Code
PSPGEN124
State Code
ODW86
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
03/04/2022
View on TGA
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
080303 - Human Resource Management
Original Release Date
08/07/2022
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to provide on-the-job coaching to colleagues. This unit aligns to requirements in workplaces where formal and informal on-the-job coaching applies. This unit applies to those working in generalist and specialist roles within the public sector or similar organisational contexts. Those undertaking this unit work independently, performing complex tasks in a range of familiar contexts.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for coaching.
  • 1.1. Confirm the need for coaching according to organisation policies and procedures.
  • 1.2. Identify coaching needs through discussion with the colleague to be coached.
  • 1.3. Undertake self-assessment to confirm compatibility with colleague’s needs and learning style.
  • 1.4. Obtain approval for coaching arrangement.
  • 1.5. Negotiate coaching agreement with the colleague.
2. Conduct coaching.
  • 2.1. Agree upon the principles and application of coaching.
  • 2.2. Demonstrate competencies to be coached.
  • 2.3. Communicate underpinning knowledge and skills in a manner suited to the person’s needs.
  • 2.4. Check the understanding of the person being coached.
  • 2.5. Provide the opportunity to practise and ask questions.
  • 2.6. Provide feedback and review goals with the person being coached and adjust as necessary.
3. Follow up coaching.
  • 3.1. Monitor progress with new competencies in the workplace and provide supportive assistance.
  • 3.2. Report progress as required in the coaching agreement.
  • 3.3. Identify and rectify performance problems or difficulties with coaching.
  • 3.4. Maintain confidentiality.
  • 3.5. Manage perceptions of those outside the coaching arrangement.
No information
No information
Replaces
State Code National Code Title Type
AWV66 PSPGEN036 Provide workplace coaching Unit of competency