Unit of competency Outline
Date retreived
22/07/2026 8:54 AM AWST
22/07/2026 8:54 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Support relationships with carers and families
Support relationships with carers and families
Unit of competency
National Code
CHCCCS025
CHCCCS025
State Code
AVC54
AVC54
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090501 - Social Work
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs.This unit applies to workers across a range of community services contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Include carers and family members as part of the support team
- 1.1 Assess and acknowledge the role and importance of carers and family members for the person
- 1.2 Work in a manner that recognises and supports carer’s relationship with, and knowledge about, the person with support needs
- 1.3 Identify the knowledge and skills of the carer that complement the role of the worker
- 1.4 Involve carers and families in the design and delivery of the person’s support services
2. Assess and respond to changes in the care relationship
- 2.1 Assess potential risks of change to the care relationship including any potential physical and psychological harm to carers and the person
- 2.2 Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition
- 2.3 Support carers, families and friends to maximise ongoing support and involvement in the life of the person
3. Monitor and promote carer rights, health and well being
- 3.1 Respect the confidentiality and privacy of the carer, as well as the person with support needs
- 3.2 Identify and respond to the need for services required by the carer to support the care relationship with the person
- 3.3 Identify and respond to issues that may impact on the physical and emotional health and well being of the carer
- 3.4 Provide carers and families with information about carer support services
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2577 | CHCICS410A | Support relationships with carers and families | Unit of competency |
| D8575 | CHCICS304B | Work effectively with carers | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OEH37 | CHCCCS036 | Support relationships with carer and family | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWM9 | CHC43015 | Certificate IV in Ageing Support | Qualification |
| AC109 | CHCSS00066 | Client-oriented service delivery skill set | Skill set |
| AWJ3 | CHC43115 | Certificate IV in Disability | Qualification |
| AWK6 | CHC33015 | Certificate III in Individual Support | Qualification |
| AD312 | CHCSS00099 | Individual Support - Home and Community (Ageing) Skill Set | Skill set |
| AD286 | CHCSS00100 | Individual Support - Home and Community (Disability) Skill Set | Skill set |
| AWL2 | CHC43415 | Certificate IV in Leisure and Health | Qualification |
| AWL6 | CHC43515 | Certificate IV in Mental Health Peer Work | Qualification |
| BGN6 | FNS51920 | Diploma of Personal Injury and Disability Insurance Management | Qualification |
| AZH8 | FNS51915 | Diploma of Personal Injury and Disability Insurance Management | Qualification |