Unit of competency Outline

Date retreived
23/07/2026 12:17 AM AWST

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Support relationships with carer and family

Support relationships with carer and family

Unit of competency
National Code
CHCCCS036
State Code
OEH37
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
23/11/2022
View on TGA
State Implementation and Classification
Approved Date
19/05/2023
Field of Education
090501 - Social Work
Original Release Date
19/05/2023
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to work positively with the carer and family of people using a service based on an understanding of their support needs.This unit applies to workers across a range of community services contexts. Work may be carried out under direct, indirect or remote supervision.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Include carer and family members as part of the support team.
  • 1.1. Assess and acknowledge the role and importance of carer and family members for the person.
  • 1.2. Work in a manner that recognises and supports carer and family relationships with, and knowledge about, the person with support needs.
  • 1.3. Recognise the knowledge and skills of the carer and family that complement own job role.
  • 1.4. Involve carer and family in the design and delivery of the person’s support services.
  • 1.5. Assist carer and family to determine assistive technologies that support the person and themselves and confirm understanding of its use.
2. Assess and respond to changes in the care relationship.
  • 2.1. Assess risks of change to the care relationship including potential physical and psychological harm to carer, family and the person.
  • 2.2. Use identified strategies to address risks according to organisational policies and procedures and legal and ethical considerations.
  • 2.3. Support the person, carer and family to determine and use strategies that maximise positive aspects of change and transition.
  • 2.4. Support carer and family to maintain ongoing support and involvement in the life of the person.
3. Monitor and promote carer rights, health and wellbeing.
  • 3.1. Respect the confidentiality and privacy of the carer and family, as well as the person with support needs.
  • 3.2. Recognise and respond to the need for services required by the carer and family to support the care relationship with the person.
  • 3.3. Recognise and respond to issues that may impact on the physical and emotional health and wellbeing of the carer and family.
  • 3.4. Provide carer and family with information about support services and how to access.
No information
No information
Replaces
State Code National Code Title Type
AVC54 CHCCCS025 Support relationships with carers and families Unit of competency