Qualification Outline
22/07/2026 6:01 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Business Sales
Certificate IV in Business Sales
BSB40610
W903
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 18/12/2012 | Current | Approved |
Description
This qualification reflects the role of individuals who use well-developed business sales skills and a broad knowledge base in a wide variety of business sales contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others and have limited responsibility for the output of others, however they typically report to a more senior business sales practitioner.
Job roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
sales account assistant
sales agent
sales representative.
Schedule
Packaging Rules
Total number of units = 104 core unitsplus
6 elective units
4 elective units must be selected from the elective units listed below.
2 elective units may be selected from the elective units listed below, from this Training Package or from any current accredited course or endorsed Training Package at this qualification level or Certificate III or Diploma level.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units
BSBPRO401A Develop product knowledge
BSBREL402A Build client relationships and business networks
BSBSLS407A Identify and plan sales prospects
BSBSLS408A Present, secure and support sales solutions
Elective units
Customer service
BSBCUS401B Coordinate implementation of customer service strategies
BSBCUS402B Address customer needs
Financial administration
BSBFIA402A Report on financial activity
General administration
BSBADM405B Organise meetings
BSBADM406B Organise business travel
BSBADM409A Coordinate business resources
International business
BSBINT401B Research international business opportunities
Interpersonal communication
BSBCMM401A Make a presentation
IT use
BSBITU301A Create and use databases
BSBITU402A Develop and use complex spreadsheets
Marketing
BSBMKG401B Profile the market
BSBMKG402B Analyse consumer behaviour for specific markets
BSBMKG408B Conduct market research
BSBMKG413A Promote products and services
BSBMKG414B Undertake marketing activities
BSBMKG415A Research international markets
BSBMKG416A Market goods and services internationally
Work health and safety
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Relationship management
BSBREL401A Establish networks
BSBREL403A Implement international client relationship strategies
Research
BSBRES401A Analyse and present research information
Sales
BSBSLS501A Develop a sales plan
BSBSLS502A Lead and manage a sales team
Sustainability
BSBSUS301A Implement and monitor environmentally sustainable work practices
Workplace effectiveness
BSBWOR401A Establish effective workplace relationships
BSBWOR402A Promote team effectiveness
Imported units
FNSSAM402A Implement a sales plan
1. Core Units
All four (4) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0966 | BSBREL402A | Build client relationships and business networks | 30 | Unit of competency |
| D0949 | BSBPRO401A | Develop product knowledge | 20 | Unit of competency |
| D4879 | BSBSLS407A | Identify and plan sales prospects | 40 | Unit of competency |
| D4880 | BSBSLS408A | Present, secure and support sales solutions | 40 | Unit of competency |
2. Elective Units
Four (4) elective units must be selected from the elective units listed below.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D149 | BSB40607 | Certificate IV in Business Sales | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVS8 | BSB40615 | Certificate IV in Business Sales | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships