Qualification Outline
22/07/2026 9:44 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Holiday Park and Resort Management
Diploma of Holiday Park and Resort Management
SIT50216
AZV3
Deleted
Deleted
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 08/04/2022 | Current | Approved |
| 1.00 | 03/03/2016 | Replaced | Approved |
Description
This qualification reflects the role of individuals who use a broad range of managerial skills and sound knowledge of industry operations to coordinate holiday park and resort operations which may include marketing and product development activities. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work as a business manager or owner-operator of a holiday park or resort.
Possible job titles include:
manager
operations manager
park manager.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Seventeen (17) units must be completed:- ten (10) core units
- seven (7) elective units, consisting of:
- four (4) units from the list below
- three (3) units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All ten (10) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWQ69 | SITXCCS008 | Develop and manage quality customer service practices | 60 | Unit of competency |
| AWQ28 | SITXMGT002 | Establish and conduct business relationships | 60 | Unit of competency |
| AWQ15 | SITXWHS003 | Implement and monitor work health and safety practices | 30 | Unit of competency |
| AWQ53 | SITXFIN002 | Interpret financial information | 20 | Unit of competency |
| AWQ43 | SITXHRM003 | Lead and manage people | 60 | Unit of competency |
| AWQ63 | SITXCOM005 | Manage conflict | 20 | Unit of competency |
| AWQ54 | SITXFIN003 | Manage finances within a budget | 30 | Unit of competency |
| AWQ26 | SITXMGT001 | Monitor work operations | 40 | Unit of competency |
| AWQ52 | SITXFIN004 | Prepare and monitor budgets | 50 | Unit of competency |
| AUK28 | BSBWRT401 | Write complex documents | 50 | Unit of competency |
2. Elective Units
Seven (7) electives must be completed, with at least four (4) units selected from the list below.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| J453 | SIT50412 | Diploma of Holiday Parks and Resorts | Qualification |
No information
Entry Requirements
Entry to this qualification is open to individuals who are able to demonstrate holiday parks and resorts industry knowledge, customer service and operational skills. The individual must:
EITHER
Be formally assessed through a training program or recognition process against one of the unit clusters below.
OR
Have relevant holiday parks and resorts industry experience. Work must involve the application of skills and knowledge described in one of the unit clusters below.
The unit clusters for different pathways are:
Front office pathway
BSBSUS201
Participate in environmentally sustainable work practices
BSBWOR202
Organise and complete daily work activities
SITHACS008
Provide accommodation reception services
SITTIND002
Source and use information on the holiday park and resort industry
SITTTSL007
Process reservations
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXWHS001
Participate in safe work practices
SITXWHS002
Identify hazards, assess and control safety risks
Grounds maintenance pathway
BSBSUS201
Participate in environmentally sustainable work practices
BSBWOR202
Organise and complete daily work activities
RIISAM204D
Operate small plant and equipment
SIFCBGM001
Provide general grounds care
SIFCBGM002
Maintain property and structures
SITTIND002
Source and use information on the holiday park and resort industry
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXWHS001
Participate in safe work practices
SITXWHS002
Identify hazards, assess and control safety risks
Housekeeping pathway
BSBSUS201
Participate in environmentally sustainable work practices
BSBWOR202
Organise and complete daily work activities
SITHACS001
Clean premises and equipment
SITHACS002
Provide housekeeping services to guests
SITHACS003
Prepare rooms for guests
SITTIND002
Source and use information on the holiday park and resort industry
SITXCCS006
Provide service to customers
SITXCOM002
Show social and cultural sensitivity
SITXWHS001
Participate in safe work practices
SITXWHS002
Identify hazards, assess and control safety risks
Traineeships and Apprenticeships