Unit of competency Outline

Date retreived
22/07/2026 6:13 AM AWST

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Manage diversity in the workplace

Manage diversity in the workplace

Unit of competency
National Code
BSBDIV501
State Code
AUL28
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
15/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to manage diversity in the workplace. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace.It applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Implement diversity policy
  • 1.1 Locate and review diversity policy
  • 1.2 Determine its application to the specific work context
  • 1.3 Institute actions to ensure that the diversity policy is understood and implemented by relevant parties
  • 1.4 Provide feedback and suggestions for improvement to ensure currency and efficacy of diversity policy
2 Foster respect for diversity in the work team
  • 2.1 Address own prejudices and demonstrate respect for difference in personal interactions
  • 2.2 Aim for diversity in selecting and recruiting staff
  • 2.3 Identify and address training needs to address issues of difference in the team
  • 2.4 Manage tensions and encourage collaboration and respect between staff who struggle to work effectively with difference
  • 2.5 Assist staff to see that working effectively with difference is a strength that can improve the organisation’s products, services and customer relations
  • 2.6 Manage allegations of harassment and address complaints according to established organisational procedures
3 Promote the benefits of diversity
  • 3.1 Promote the organisation’s workforce diversity in internal and external forums to enhance the company’s image and reputation
  • 3.2 Capture ideas and information from the diversity in the workforce to enhance products and services and contribute to competitive advantage
  • 3.3 Support organisational efforts to value diversity
No information
No information
Replaces
State Code National Code Title Type
D4861 BSBDIV501A Manage diversity in the workplace Unit of competency
Replaced By
State Code National Code Title Type
OCD90 BSBTWK501 Lead diversity and inclusion Unit of competency