Qualification Outline
22/07/2026 5:25 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Travel and Tourism Management
Diploma of Travel and Tourism Management
SIT50116
AZU0
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 08/04/2022 | Current | Transition (Replaced) |
| 1.00 | 03/03/2016 | Replaced | Approved |
Description
This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.
This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
Possible job titles include:
inbound groups manager
inbound sales manager
incentives manager
tour operations manager
marketing manager
product development manager
reservations manager
travel agency manager
sales manager
visitor information centre manager.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Twenty three (23) units must be completed:- twelve (12) core units
- eleven (11) elective units, consisting of:
- six (6) units from Group A
- five (5) units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All twelve (12) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWQ69 | SITXCCS008 | Develop and manage quality customer service practices | 60 | Unit of competency |
| AWQ67 | SITXCCS007 | Enhance customer service experiences | 60 | Unit of competency |
| AWQ28 | SITXMGT002 | Establish and conduct business relationships | 60 | Unit of competency |
| AWQ15 | SITXWHS003 | Implement and monitor work health and safety practices | 30 | Unit of competency |
| AWQ53 | SITXFIN002 | Interpret financial information | 20 | Unit of competency |
| AWQ43 | SITXHRM003 | Lead and manage people | 60 | Unit of competency |
| AWQ63 | SITXCOM005 | Manage conflict | 20 | Unit of competency |
| AUL28 | BSBDIV501 | Manage diversity in the workplace | 20 | Unit of competency |
| AWQ54 | SITXFIN003 | Manage finances within a budget | 30 | Unit of competency |
| AWQ26 | SITXMGT001 | Monitor work operations | 40 | Unit of competency |
| AWQ52 | SITXFIN004 | Prepare and monitor budgets | 50 | Unit of competency |
| AWR13 | SITTIND001 | Source and use information on the tourism and travel industry | 25 | Unit of competency |
2. Group A Elective Units
At least six (6) units must be completed.
Please refer to the packaging rules for the full details of available options.
3. Group B Elective Units
Up to five (5) units may be completed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| J450 | SIT50112 | Diploma of Travel and Tourism | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHW5 | SIT50122 | Diploma of Travel and Tourism Management | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships