Unit of competency Outline

Date retreived
22/07/2026 3:41 PM AWST

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Develop and maintain the general and regional knowledge required by guides

Develop and maintain the general and regional knowledge required by guides

Unit of competency
National Code
SITTGDE006
State Code
AWR21
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
03/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080701 - Tourism
Original Release Date
12/07/2016
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to research information on Australia and local regions for presentation to customers. It requires broad general knowledge of Australia plus some regional and location-specific knowledge. It highlights the need for ongoing research to update and expand knowledge. This unit applies to all guides regardless of the context in which they work. Wherever guides are located or travel, they must maintain and expand their general knowledge base as a key professional development activity. In this context, they work independently or under limited guidance from others.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Research information on Australia and local region.
  • 1.1.Identify subjects of potential customer interest based on direct contact with customers and consultation with industry colleagues.
  • 1.2.Identify key information sources used by guides.
  • 1.3.Evaluate credibility and reliability of information sources.
  • 1.4.Select and use formal and informal research techniques to access current, accurate and relevant information about Australia and local region.
  • 1.5.Obtain information in a culturally appropriate way.
2. Prepare information for guiding activities.
  • 2.1.Identify themes and messages from research to meet specific customer needs.
  • 2.2.Select and organise information to reflect needs of customers and the way in which information may be presented during a guiding activity.
3. Update general knowledge of Australia and local region.
  • 3.1.Identify and use opportunities to maintain currency of general knowledge about Australia and local region.
  • 3.2.Proactively seek opportunities to enhance and expand own knowledge base.
  • 3.3.Incorporate updated and expanded knowledge into guiding activities.
No information
No information
Replaces
State Code National Code Title Type
WF693 SITTGDE305 Develop and maintain the general and regional knowledge required by guides Unit of competency
Replaced By
State Code National Code Title Type
OEB14 SITTGDE018 Develop and maintain the general and regional knowledge required by guides Unit of competency