Unit of competency Outline
Date retreived
22/07/2026 10:51 PM AWST
22/07/2026 10:51 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Roster staff
Roster staff
Unit of competency
National Code
SITXHRM002
SITXHRM002
State Code
AWQ44
AWQ44
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
12/07/2016
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets.This unit applies to individuals responsible for developing staff rosters for situations involving potentially large numbers of staff working across a range of different service periods or shifts. It does not apply to small office environments. It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers.The unit applies to all tourism, travel, hospitality and event sectors.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Develop staff rosters.
- 1.1.Develop rosters according to relevant industrial agreements and other considerations and wage budgets.
- 1.2.Maximise operational and customer service efficiency while minimising wage costs.
- 1.3.Combine duties where appropriate to ensure effective use of staff.
- 1.4.Roster teams with complementary skills mix to meet operational requirements.
- 1.5.Take account of social and cultural considerations and broader organisational policies that affect staff rosters.
- 1.6.Consult with colleagues to ensure input into rosters.
- 1.7.Use roster systems and equipment to administer rosters.
2. Present and communicate rosters.
- 2.1.Present rosters in required formats to ensure clarity of information according to organisational standards.
- 2.2.Communicate rosters to appropriate colleagues within designated timeframes.
3. Maintain rostering records.
- 3.1.Administer records of shift time completed by employees or contractors.
- 3.2.Maintain staff rostering records according to organisational procedures
4. Evaluate rosters.
- 4.1.Monitor effectiveness of rosters in consultation with colleagues.
- 4.2.Identify ways in which rosters and roster development processes may be improved and take appropriate action.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF785 | SITXHRM401 | Roster staff | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OEC45 | SITXHRM008 | Roster staff | Unit of competency |