Unit of competency Outline

Date retreived
22/07/2026 7:56 AM AWST

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Roster staff

Roster staff

Unit of competency
National Code
SITXHRM008
State Code
OEC45
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/06/2022
View on TGA
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
080303 - Human Resource Management
Original Release Date
18/10/2022
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets.This unit applies to individuals responsible for developing staff rosters for situations involving potentially large numbers of staff working across a range of different service periods or shifts. It does not apply to small office environments.It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers.The unit applies to all tourism, travel, hospitality and event sectors.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Develop staff rosters.
  • 1.1. Develop rosters according to relevant industrial agreements, other considerations and wage budgets.
  • 1.2. Maximise operational and customer service efficiency while minimising wage costs.
  • 1.3. Combine duties where appropriate to ensure effective use of staff.
  • 1.4. Roster teams with complementary skills mix to meet operational requirements.
  • 1.5. Take account of social and cultural considerations and broader organisational policies that affect staff rosters.
  • 1.6. Consult with colleagues to obtain their input into rosters.
  • 1.7. Use roster systems and equipment to administer rosters.
2. Present and communicate rosters.
  • 2.1. Present rosters in required formats to ensure clarity of information according to organisational standards.
  • 2.2. Communicate rosters to appropriate colleagues within designated timeframes.
3. Maintain rostering records.
  • 3.1. Administer records of shift time completed by employees or contractors.
  • 3.2. Maintain staff rostering records according to organisational procedures.
4. Evaluate rosters.
  • 4.1. Monitor effectiveness of rosters in consultation with colleagues.
  • 4.2. Identify ways in which rosters and roster development processes may be improved and take appropriate action.
No information
No information
Replaces
State Code National Code Title Type
AWQ44 SITXHRM002 Roster staff Unit of competency