Qualification Outline
22/07/2026 4:44 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Travel and Tourism
Certificate IV in Travel and Tourism
SIT40122
CDP3
Replaced
Transition (Replaced)
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 10/06/2022 | Current | Approved |
Description
This qualification reflects the role of skilled operators who use a broad range of travel or tourism skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many workers have supervisory responsibilities and plan, monitor and evaluate the work of team members.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres and other tourism businesses.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Nineteen (19) units must be completed:- seven (7) core units
- twelve (12) elective units, consisting of:
- six (6) units from Group A
- six (6) additional units from Group A, Group B or Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
Any combination of electives that meets the above rules can be selected for the award of theCertificate IV in Travel and Tourism. Electives may be packaged to provide a qualification with a specialisation, as outlined below.
Packaging for specialisation:
For the award of the Certificate IV in Travel and Tourism (Holiday Parks and Resorts), the following packaging rules apply:
- seven (7) core units
- twelve (12) elective units, consisting of:
- two (2) units from Group B, one of which must be SITTIND004 Source and use information on the holiday park and resort industry
- five (5) units from Group A, Group B or Group C
- five (5) units from the list below, or any current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Units marked with * on training.gov.au (TGA) have one or more prerequisites. Refer to individual units for details.
1. Core Units
All seven (7) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OEB42 | SITXHRM007 | Coach others in job skills | 30 | Unit of competency |
| OEA18 | SITXCCS015 | Enhance customer service experiences | 60 | Unit of competency |
| ODZ95 | SITXWHS007 | Implement and monitor work health and safety practices | 30 | Unit of competency |
| OEB27 | SITXFIN008 | Interpret financial information | 25 | Unit of competency |
| OEA40 | SITXCOM010 | Manage conflict | 20 | Unit of competency |
| OEB22 | SITXCOM007 | Show social and cultural sensitivity | 20 | Unit of competency |
| OEC53 | SITTIND003 | Source and use information on the tourism and travel industry | 25 | Unit of competency |
2. Group A Elective Units - Travel and Tourism
For award of the Certificate IV in Travel and Tourism, at least six (6) units must be selected.
For award of the Certificate IV in Travel and Tourism (Holiday Parks and Resorts) specialisation, up to ten (10) units may be selected.
Please refer to the packaging rules for the full details of available options.
3. Group B Elective Units – Holiday Parks and Resorts
For award of the Certificate IV in Travel and Tourism (Holiday Parks and Resorts) specialisation, two (2) units must be selected.
One of these units must be SITTIND004 Source and use information on the holiday park and resort industry.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WG588 | SIFCBGM008 | Coordinate building and grounds maintenance and development | 40 | Unit of competency |
| AVD74 | SISCAQU004 | Develop and implement pool water maintenance procedures | 20 | Unit of competency |
| WG587 | SIFCBGM007 | Evaluate building and grounds maintenance and development needs | 40 | Unit of competency |
| OEA91 | SITXINV007 | Purchase goods | 25 | Unit of competency |
| OEA33 | SITTIND004 | Source and use information on the holiday park and resort industry | 25 | Unit of competency |
4. Group C – General Electives
Up to ten (10) units may be selected.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZT8 | SIT40116 | Certificate IV in Travel and Tourism | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BOC6 | SIT40125 | Certificate IV in Travel and Tourism | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships