Unit of competency Outline

Date retreived
22/07/2026 1:17 PM AWST

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Package tourism products

Package tourism products

Unit of competency
National Code
SITTPPD012
State Code
OEA27
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/06/2022
View on TGA
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
080701 - Tourism
Original Release Date
18/10/2022
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to create, tailor and cost packages to meet the needs of particular markets or customers. This may include packages with complex itineraries or a wide range of products.The unit applies to tour wholesalers, tour operations and event organisers, and to individuals working independently in senior operational or coordination roles with limited guidance from others. They complete complex itinerary planning, costing and operational coordination for new or enhanced packaged products.Products may include brochured touring products, incentive and special interest group itineraries, events and series tours.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Source component products.
  • 1.1. Identify product objectives in consultation with appropriate colleagues and customers.
  • 1.2. Determine customer or market destination and product preferences and requirements.
  • 1.3. Identify and research potential destinations and component products and services.
  • 1.4. Assess destination and product details for market suitability and consider innovative options when appropriate.
  • 1.5. Assess quality credentials of operators and their products.
  • 1.6. Select destinations and products based on research.
2. Package component products.
  • 2.1. Develop packaged products or programs to meet requirements of specific customers or markets.
  • 2.2. Combine and integrate program components to create maximum value and saleability within constraints.
  • 2.3. Make agreements with suppliers according to organisation profit and other requirements and confirm in writing.
  • 2.4. Check and incorporate legal requirements.
  • 2.5. Cost programs to ensure profitability and consideration of key financial factors.
3. Finalise product packaging.
  • 3.1. Clearly document and present product or program and pricing structures, including details of inclusions, exclusions and add-ons.
  • 3.2. Review and adjust products or programs and pricing structures in response to feedback from customers or colleagues.
  • 3.3. Present final product or program details for approval within required timeframes.
No information
No information
Replaces
State Code National Code Title Type
AWR12 SITTPPD001 Package tourism products Unit of competency