Unit of competency Outline
Date retreived
22/07/2026 1:11 PM AWST
22/07/2026 1:11 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Read and write information in a language other than English
Read and write information in a language other than English
Unit of competency
National Code
SITXLAN009
SITXLAN009
State Code
OEA45
OEA45
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
091599 - Language And Literature, N.e.c.
Original Release Date
18/10/2022
Nominal Hours
10
Description
This unit describes the performance outcomes, skills and knowledge required to read and write workplace information in a language other than English. It covers reading a range of documents and writing routine documents, such as letters and brief reports.There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 3.This unit applies to all industry contexts and individuals working at many different levels of responsibility. This could include frontline, supervisory or management personnel.This unit applies to proficiency in any language. This unit does not prepare individuals for the role of a translator or interpreter.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Read workplace documents written in a language other than English.
- 1.1. Read routine and non-routine workplace documents.
- 1.2. Interpret accompanying visual information to support comprehension.
- 1.3. Identify main ideas, key facts and requirements.
- 1.4. Identify and take account of document tone and purpose.
- 1.5. Act on information and respond to requests, seeking assistance where required.
2. Write simple routine workplace documents in a language other than English.
- 2.1. Prepare accurate routine workplace documents using key words, phrases, simple sentences and visual aids as required to support comprehension.
- 2.2. Clearly and accurately convey main ideas, facts and details in written text.
- 2.3. Provide clear written directions and instructions in a correctly ordered sequence.
- 2.4. Support written communication with use of appropriately sequenced expressions and questions that help define or clarify the goal.
- 2.5. Write information in appropriate place on standard forms.
- 2.6. Adhere to workplace and cultural conventions and protocols when preparing written documents.
- 2.7. Provide written responses to documents in an appropriate form and tone.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWQ30 | SITXLAN005 | Read and write information in a language other than English | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHS6 | SIT30322 | Certificate III in Guiding | Qualification |
| BHS5 | SIT40222 | Certificate IV in Guiding | Qualification |
| BHW3 | SIT40422 | Certificate IV in Hospitality | Qualification |
| BHT4 | SIT50422 | Diploma of Hospitality Management | Qualification |
| CDP3 | SIT40122 | Certificate IV in Travel and Tourism | Qualification |
| BOC6 | SIT40125 | Certificate IV in Travel and Tourism | Qualification |
| BHW5 | SIT50122 | Diploma of Travel and Tourism Management | Qualification |