Unit of competency Outline

Date retreived
22/07/2026 6:24 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Source and use information on the holiday park and resort industry

Source and use information on the holiday park and resort industry

Unit of competency
National Code
SITTIND004
State Code
OEA33
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/06/2022
View on TGA
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
080701 - Tourism
Original Release Date
18/10/2022
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the holiday park and resort industry. This includes industry structures, technology, laws and ethical issues specifically relevant to the holiday park and resort industry. Holiday park and resort personnel integrate this essential knowledge on a daily basis to work effectively in the industry.This unit applies to the holiday park and resort sector and people working at different levels. Managers will use more formal research to attain specialised and comprehensive knowledge which supports product planning, marketing and strategic management activities. This is covered within other units of competency.This unit is not about having in-depth knowledge but focuses on the ability to source and interpret information relevant to day-to-day activities in order to maximise performance.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Source and use industry information.
  • 1.1. Identify sources of information on the structure and operation of the holiday park and resort industry.
  • 1.2. Access specific information of relevance to the holiday park and resort industry to assist operational duties.
  • 1.3. Obtain information on features of current and emerging holiday park and resort products and services relevant to job role.
  • 1.4. Apply knowledge of the holiday park and resort industry and its products and services to enhance the quality of work performance.
2. Source and use compliance information.
  • 2.1. Obtain information on laws specifically relevant to the holiday park and resort industry and work compliantly.
  • 2.2. Seek information on industry quality assurance schemes and apply it to benefit own organisation.
  • 2.3. Access and apply information on career planning and equal employment opportunity (EEO) law.
  • 2.4. Obtain information on ethical industry practices and conduct day-to-day holiday park and resort activities according to those practices.
3. Source and use information on holiday park and resort technology.
  • 3.1. Source and access information on current and emerging technologies that impact on operational duties.
  • 3.2. Use information on technology to suggest new and improved workplace practices.
  • 3.3. Use current and emerging technology in day to day work activities to enhance the quality of work performance.
4. Update personal and organisational knowledge of the holiday park and resort industry.
  • 4.1. Identify and use a range of opportunities to update knowledge of the holiday park and resort industry.
  • 4.2. Monitor current issues of concern to the industry.
  • 4.3. Share current holiday park and resort industry trends with colleagues.
No information
No information
Replaces
State Code National Code Title Type
AWR14 SITTIND002 Source and use information on the holiday park and resort industry Unit of competency