Skill set Outline
Date retreived
23/07/2026 8:13 AM AWST
23/07/2026 8:13 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Retail Leadership Transition Skill Set
Retail Leadership Transition Skill Set
Skill set
National Code
SIRSS00035
SIRSS00035
State Code
AE570
AE570
TGA Status
Current
Current
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
A set of competencies for individuals to undertake supervisory responsibilities in a retail business in relation to staffing, work health and safety and stock and cost control.
AQF Level
Statement of Attainment at Certificate IV Level
Field of Education
0803 - Business And Management
Skillset Type
National
Original TGA Release Date
28/04/2021
Current Release Date
28/04/2021
Current Release Number
1.00
Approved Date
15/07/2021
Transition Date
—
Nominal Hours
205
Duration
1 Semester
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 28/04/2021 | Current | Approved |
Pathway Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Licensing / Regulatory Information
Achievement of the Units of Competency in this Skill Set may provide credit towards a range of qualifications in the SIR Retail Services Training Package.
Skill Set Entry Requirements
Entry to this qualification is open to individuals who:
have achieved a Certificate III in Retail
or
have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
have achieved a Certificate III in Retail
or
have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
Target Group
- Pre-employment
- Existing workers - upskill or reskill
- Existing workers - upskill or reskill
Suggested words for statement of attainment
These Units of Competency provide a set of skills for building and maintaining relationships with retail customers to achieve sales targets.
General notes
Schedule
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWX47 | SIRRINV002 | Control stock | 35 | Unit of competency |
| OCG37 | SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | 25 | Unit of competency |
| ODI31 | SIRXCEG009 | Manage workplace responses to disrespectful aggressive or abusive customer behaviour. | 25 | Unit of competency |
| AWX41 | SIRRRTF002 | Monitor retail store financials | 35 | Unit of competency |
| AWQ44 | SITXHRM002 | Roster staff | 50 | Unit of competency |
| AWX12 | SIRXMGT001 | Supervise and support frontline team members | 35 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AE326 | SIRSS00028 | Retail Leadership Transition | Skill set |