Unit of competency Outline

Date retreived
22/07/2026 3:12 PM AWST

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Recruit, select and induct staff

Recruit, select and induct staff

Unit of competency
National Code
SITXHRM004
State Code
AWQ42
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
03/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
12/07/2016
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures. It requires the ability to identify recruitment needs, develop selection criteria, process and evaluate applications, select people according to their attitude, aptitude and fit to the position and coordinate induction programs.The unit applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational or senior managers.It applies to all tourism, travel, hospitality and event sectors.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify recruitment needs.
  • 1.1.Identify recruitment needs based on monitoring of service and efficiency levels in the organisation.
  • 1.2.Consult colleagues about staffing needs and job descriptions.
  • 1.3.Obtain approval for recruitment according to organisational recruitment policies.
  • 1.4.Use job descriptions to develop clear and concise selection criteria.
  • 1.5.Ensure criteria incorporate customer service attitude and experience to ensure a fit to the position.
2. Administer recruitment.
  • 2.1.Choose and organise selection processes taking into account job skill requirements.
  • 2.2.Create and disseminate advertisements for positions.
  • 2.3.Process applications according to organisational policy.
  • 2.4.Review applications against selection criteria and choose applicants to progress to interview.
  • 2.5.Inform unsuccessful applicants of decisions and provide other recruitment information in appropriate media within reasonable timeframes.
  • 2.6.Establish any special needs and make necessary arrangements for those progressing.
  • 2.7.Document and file recruitment records and decisions according to organisational policy.
3. Select staff.
  • 3.1.Use selection criteria as the basis for selection, ensuring merit-based selection and adherence to equal employment opportunity principles and law.
  • 3.2.Participate in selection processes.
  • 3.3.Evaluate applicants for customer service attitude and experience to ensure a fit to the position.
  • 3.4.Select people according to their attitude, aptitude and fit to the existing organisational culture.
  • 3.5.Communicate selection recommendations to appropriate colleagues.
  • 3.6.Make employment offers according to organisational procedures.
  • 3.7.Advise new employees about employment details according to organisational policy.
  • 3.8.Create and maintain accurate, clear and complete records of the selection process.
4. Plan and organise induction programs.
  • 4.1.Plan content and format of induction programs to reflect organisational objectives and policies.
  • 4.2.Include all appropriate information in induction programs according to organisational policy.
  • 4.3.Liaise with operational colleagues to ensure induction programs are implemented in a manner that minimises operational disruption.
No information
No information
Replaces
State Code National Code Title Type
WF787 SITXHRM501 Recruit, select and induct staff Unit of competency
Replaced By
State Code National Code Title Type
OEA53 SITXHRM010 Recruit, select and induct staff Unit of competency