Qualification Outline
22/07/2026 1:00 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Information and Cultural Services
Certificate III in Information and Cultural Services
CUL30111
D695
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 20/12/2011 | Current | Approved |
Description
This qualification reflects the role of individuals who use a broad range of skills and knowledge in a wide variety of environments.
Job roles
Possible job roles relevant to this qualification include:
arts officer
customer service officer - galleries, libraries, archives, records and museums
gallery officer
heritage officer
library assistant
library officer
museum assistant
museum officer
records officer
visitor liaison officer.
Schedule
Packaging Rules
Total number of units = twelve (12)Six (6) core units plus
Six (6) elective units of which:
- four (4) units must be from Group A elective units below
- two (2) units may be from Group A and/or Group B elective units below; and/or from a Certificate II, III or IV level qualification in any endorsed Training Package or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
1. Core Units
All six (6) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0888 | BSBOHS301B | Apply knowledge of OHS legislation in the workplace | 30 | Unit of competency |
| D0652 | BSBCUS301A | Deliver and monitor a service to customers | 40 | Unit of competency |
| D9414 | CULIND201A | Develop and apply knowledge of information and cultural services | 60 | Unit of competency |
| D9416 | CULINL301A | Develop and use information literacy skills | 60 | Unit of competency |
| D7845 | ICAICT203A | Operate application software packages | 60 | Unit of competency |
| D1026 | BSBWOR203A | Work effectively with others | 20 | Unit of competency |
2. Group A Elective Units
At least four (4) units must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.
3. Group B Elective Units
Two (2) units may be chosen from Group B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D9426 | CULINS201A | Assist with circulation services | 50 | Unit of competency |
| D9402 | CULEVP201A | Assist with the presentation of public activities and events | 50 | Unit of competency |
| D7846 | ICAICT204A | Operate a digital media technology package | 40 | Unit of competency |
| D9427 | CULINS202A | Process information resource orders | 50 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C723 | CUL30104 | Certificate III in Library-Information Services | Qualification |
| C889 | CUL30204 | Certificate III in Museum Practice | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZK2 | BSB31215 | Certificate III in Library and Information Services | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships