Unit of competency Outline
Date retreived
22/07/2026 4:16 AM AWST
22/07/2026 4:16 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide a briefing or scripted commentary
Provide a briefing or scripted commentary
Unit of competency
National Code
SITTVAF002A
SITTVAF002A
State Code
S6480
S6480
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
02/12/2009
Field of Education
100705 - Written Communication
Original Release Date
02/12/2009
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to provide a briefing or scripted commentary for customers. It requires basic group communication and presentation techniques and the ability to deliver information effectively in a group situation. Often the information would have been prepared or scripted by others.The unit does not include the skills to develop and present commentaries or activities to the level required by a fully competent guide. Those skills are found in SITTGDE006A Prepare and present tour commentaries or activities and SITTPPD005A Plan and develop interpretive activities.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Present information to group.
- 1.1 Welcome participants to the briefing, information session or tour according to organisation procedures.
- 1.2 Provide participants with comprehensive, accurate and relevant information, including any special requirements or directions.
- 1.3 Outline health and safety requirements according to organisation procedures and specific restrictions.
- 1.4 Prepare participants appropriately for potential changes to the environment.
- 1.5 Answer questions in a courteous and friendly manner.
2 Enhance the presentation of information.
- 2.1 Use communication and presentation techniques to enhance participant experience.
- 2.2 Ensure that personal presentation, appearance and grooming are appropriate to the environment.
- 2.3 Use positive and welcoming body language.
- 2.4 Show cultural and social sensitivity during the presentation.
- 2.5 Correctly use relevant technical presentation resources.
3 Liaise with team members.
- 3.1 Maintain communication and cooperation with other team members and operators to ensure safe and efficient operations.
- 3.2 Give correct and accurate signals where appropriate.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Briefing, information session or tour may be:
safety briefing
site familiarisation tour
shows or entertainment session
ride
demonstration
crowd information session.
Health and safety requirements may relate to:
dress restrictions
areas that are off-limits
guidance on using equipment
emergency procedures
restrictions on talking or making noise in an area.
Changes to the environment may relate to:
warning about extraneous noise or other unusual activity
change in temperature, e.g. climate controlled facility
special effects on a tour
possible safety restrictions, e.g. if group entering a high risk area.
Presentation resources may include:
microphone
loud speaker
video presentation
monitors
actors presenting a scripted show.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Briefing, information session or tour may be:
safety briefing
site familiarisation tour
shows or entertainment session
ride
demonstration
crowd information session.
Health and safety requirements may relate to:
dress restrictions
areas that are off-limits
guidance on using equipment
emergency procedures
restrictions on talking or making noise in an area.
Changes to the environment may relate to:
warning about extraneous noise or other unusual activity
change in temperature, e.g. climate controlled facility
special effects on a tour
possible safety restrictions, e.g. if group entering a high risk area.
Presentation resources may include:
microphone
loud speaker
video presentation
monitors
actors presenting a scripted show.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to communicate information clearly to customers
ability to use simple group presentation techniques to enhance briefing or commentary
knowledge of health, safety and emergency procedures relevant to the venue or site
demonstration of skills on multiple occasions.
Context of and specific resources for assessment
Assessment must ensure:
demonstration of skills through the presentation of a briefing or scripted commentary in an environment where such an event would generally take place, i.e. at a visitor site or within an attraction
use of appropriate equipment to provide the briefing or scripted commentary.
Methods of assessment
Assessment methods must be chosen to ensure that the skills required to conduct a pre-event briefing can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills.
The following examples are appropriate for this unit:
direct observation of the candidate providing a briefing or scripted commentary
written or oral questions or interview to test knowledge of OHS issues and requirements
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITTVAF003A Operate a ride location.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to communicate information clearly to customers
ability to use simple group presentation techniques to enhance briefing or commentary
knowledge of health, safety and emergency procedures relevant to the venue or site
demonstration of skills on multiple occasions.
Context of and specific resources for assessment
Assessment must ensure:
demonstration of skills through the presentation of a briefing or scripted commentary in an environment where such an event would generally take place, i.e. at a visitor site or within an attraction
use of appropriate equipment to provide the briefing or scripted commentary.
Methods of assessment
Assessment methods must be chosen to ensure that the skills required to conduct a pre-event briefing can be practically demonstrated. Methods must include assessment of knowledge as well as assessment of practical skills.
The following examples are appropriate for this unit:
direct observation of the candidate providing a briefing or scripted commentary
written or oral questions or interview to test knowledge of OHS issues and requirements
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITTVAF003A Operate a ride location.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C4858 | THTFAT03B | Provide a site briefing or scripted commentary | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF749 | SITXCOM202 | Provide a briefing or scripted commentary | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D647 | CUV30411 | Certificate III in Arts Administration | Qualification |
| 6111 | 52148 | Certificate IV in Australian Language and Cultural Heritage | Accredited course |
| D695 | CUL30111 | Certificate III in Information and Cultural Services | Qualification |